The Quicken Lube Store Manager will own the overall guest experience and oversee all operations at our Quicken Lube store and provide the highest level of customer service and satisfaction. This includes creating an environment of accountability, increasing sales, controlling costs, and managing profitability. They also ensure that all teammates are technically proficient, and all certification standards are up to date. In addition, assist technicians with routine preventative maintenance, service and repair.
Physical Qualifications:
Must be able to operate equipment such as overhead and floor mounted oil and grease guns, radiator service machine, hand tools and basic shop equipment
Must be able to lift and move work-related items up to 50 pounds
Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
Job Duties Include, but are not limited to…:
Oversee all store operations to ensure compliance and quality standards
Ensure the store is open and closed as per Quicken Lube guidelines
Build relationships with store guests’ and provide world class customer service
Accurately capture guests’ product needs and provide updates throughout the process
Listen to client complaints and assist in addressing their issues and resolving challenges
Face to face interaction with the quests, including problem resolution
Provide store-level leadership to Quicken Lube store members through coaching, training, and performance management
Assist Techs perform Quicken Lube Service oil, routine preventative maintenance, vehicle testing, diagnosis, service and repair.
Create work schedules, ensuring proper staffing coverage so business needs are met
Manage store inventory, product ordering and receiving
Maintain building and grounds to improve appearance and curb appeal
Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws
Qualifications:
Previous experience is essential and MUST have a minimum of 3-5 years working for a dealership, automotive shop, tire center or quick lube. Simply put, we are looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.
Full-Time Perks:
Very Competitive Starting Rate
Medical & Dental Insurance
Uniforms, Company Discounts
Flexible Work Schedule, a Great Team Environment, and more….
Business Model & Culture:
Fast paced and team-oriented environment
Customer driven building strong relationships
Value teammates and recognize their contributions
Being inclusive and having equal access to opportunity
About Quicken Lube
Pay: $55,000 - $70,000 per year
Supplemental pay:
Bonus pay
Benefits:
Health insurance
Dental insurance
Referral program
Employee discount
Job types: Full-time
Schedule:
8 hour shift
10 hour shift
12 hour shift
Weekend availability
Monday to Friday
On call
Day shift
Overtime
Education: High School
Work location: On-site
Job Type: Full-time
Salary: $55,000.00-$70,000.00 per year
Benefits:
Extended health care
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Weekend availability
Ability to commute/relocate:
Keswick, ON: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (preferred)
Experience:
Job Types: Permanent, Full-time
Pay: $60,000.00-$80,000.00 per year
Benefits:
Ability to commute/relocate:
- Keswick, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- quick lube management: 3 years (required)
Work Location: In person
