Job Overview
We are looking for a friendly, organized, and confident receptionist to join our Pastel team full-time. As the first point of contact for our clients, you'll play a key role in creating a warm and welcoming environment. This position involves a mix of administrative, customer service, and light cleaning duties. The role requires organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. If you’re bubbly and enjoy helping people feel their best, we’d love to hear from you!
Responsibilities
- Greet and check clients in and out with a positive, professional attitude
- Schedule appointments via phone, text, email, and booking software
- Answer calls, respond to inquiries, and handle confirmations or reschedules
- Process payments and manage daily transactions
- Maintain organized client files and records
- Set up the spa each morning and close it down at the end of the day
- Perform daily light cleaning to ensure spa cleanliness
- Assist with weekly deep cleaning and inventory checks
- Keep front desk area tidy, stocked, and welcoming at all times
- Support team members with various tasks as needed
Requirements
- Previous receptionist or customer service experience preferred
- Fluent in English with strong written and verbal communication skills
- Comfortable speaking confidently on the phone and writing professional messages
- Friendly, upbeat, and able to maintain a positive attitude throughout the day
- Organized with strong attention to detail
- Reliable, punctual, and able to work independently
- Available to work flexible full-time hours, including weekends
- Has the ability to work with basic computer and scheduling software
- Ability to multitask in a fast-paced environment
Job Type: Full-time
Pay: From $17.00 per hour
Work Location: In person
