The Sales Broker role at Scoop Insurance (Rates.ca Group Ltd.) is a high-performance, high-reward position in the property and casualty insurance industry. This is an inbound sales environment where brokers convert pre-qualified customer quotes into bound policies. For candidates who are the right fit, it offers exceptional earning potential and a genuine path for career advancement within a growing digital brokerage. If this sounds like your environment, keep reading!
No insurance experience is required. We provide full licensing support and structured onboarding. What we do require is a demonstrated ability to perform in a high-expectation environment - insurance knowledge can be taught, the drive to succeed must be a part of who you already are.
Role responsibilities:
· Handle a high volume of inbound calls and convert quotes to bound policies
· Deliver a strong customer experience through professionalism, accountability and best-fit insurance solution
· Accurately assess customer needs and match appropriate insurance products
· Adhere to compliance requirements and documentation standards on every interaction
· Follow established scripts, workflows and sales process guidelines consistently
· Meet or exceed daily, weekly and monthly conversion targets
· Maintain accurate records in broker management systems
What we offer:
· Paid licensing training: earn your RIBO license through our 2 week training program
· Alan Benefits: Health, Vison, Dental (Orthodontics!), Life Insurance, and Critical Illness. We pay the premiums.
· Wealthsimple RRSP Matching Program: a 2% match after 1 year of service
· Pre-qualified leads: no cold calling, just convert your leads into successful sales
· Hybrid Work: ability to work from home two days/week after completion of training and onboarding with the potential for full-time work from home based on performance
· Compensation: is competitive and performance-driven. This role includes a structured income arrangement alongside a lucrative, uncapped commission structure. Brokers who develop their skills and follow the process consistently reach income levels that outperform most comparable sales roles in the industry. Our top producers earn well above market - the structure is designed to make that outcome achievable.
Scheduled shifts: we are open 8 AM- 8 PM Monday to Friday and 10 AM- 4 PM on Saturday
Shifts will be either 10 AM- 6 PM or 12 PM - 8 PM (you will be scheduled for some afternoon shifts) and you will be scheduled for 1 Saturday per month.
Who we are looking for:
We evaluate candidates on how they think and how they carry themselves in a conversation as much as we evaluate their résumé. The profile that succeeds here consistently demonstrates the following:
Verbal confidence. The ability to hold a conversation with direction and energy, including when the subject matter is unfamiliar or the customer is guarded. Strong candidates build forward momentum in dialogue rather than hedging or deferring.
Sustained energy - A consistent, present demeanour across a full shift. This role requires the same quality of engagement on call 40 as on call 1.
Problem-solving instinct - A natural tendency to identify what isn't working, determine a course of action, execute it, and reflect on how to prevent recurrence.
Resilience under volume - The ability to reset between calls and treat each interaction as independent. Rejection is a constant in this role - how a broker responds to it determines their longevity.
Accountability - A demonstrated history of being held to expectations and meeting them.
Coachability - A genuine willingness to follow structured process and incorporate feedback. Candidates who understand that structure produces results - and work within it rather than around it - advance fastest.
Intrinsic drive - A history of initiative and work ethic that predates this opportunity. We look for candidates whose motivation is internal and consistent, not situational.
University degree an asset.
If you are looking for the opportunity for your career to take off, you’ve come to the right place! Apply today.
Rates.ca Group Ltd. is an equal opportunity employer and is committed to providing a recruitment process that respects the dignity and independence of all candidates and we will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.
We thank all applicants for their interest in a career with Rates.ca Group Ltd. Due to the volume of applications we receive, we may be unable to reply to all applicants. Only those candidates being considered are being contacted.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
Ability to commute/relocate:
- Welland, ON L3B 4N4: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Welland, ON L3B 4N4
