Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries. Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.
Hydro is committed to leading the way in shaping a sustainable future and in doing so, creating more viable societies by developing natural resources into products and solutions in innovative and efficient ways to industries that matter.
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Medical, Rx, Dental, Disability, Life Insurance
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Retirement Savings Plans with Company Match/Contributions
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Education Assistance
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Bonus Plan Eligibility
Seeking a bilingual (English French) Customer Service Representative with 2+ years of experience. Key responsibilities include processing orders, managing accounts, and handling customer communications. Experience in manufacturing and strong computer skills are preferred.
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Minimum of 2 years of Customer Service experience
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Bilingual proficiency in English and French
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Working knowledge of AS400 an asset with at least 6 months of practical experience
- Proven proficiency in computer skills (Microsoft office, excel)
- Proven Inventory and planning exposure
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Customer purchase order processing.
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Order entry, order acknowledgment, part set-up, pricing verifications.
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Ownership of customer accounts and communications via phone and email.
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To adapt and provide backup for other accounts when necessary.
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Preparing of quotations and follow up.
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Entering PO’s requisitions.
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Customer complaint reporting and resolution.
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Maintenance of files.
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Able to work collaborative in a team environment.
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Other duties as assigned.
Care, Courage, & Collaboration
At Hydro We care about our People!
We care about Safety!
At Hydro you’re part of a bigger story. A story shaped by you.
Please apply before:
Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law.
If you need an accommodation in order to complete the application, please let us know by completing the form below or by calling +1 (412) 643-3602.
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