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Coordinator, Printing Services

Lakeland College
Vermilion, AB

Job details

Full-time

Skills

FTP
Large-format printers
Forklift Licence
Operations management
Team leadership
Coaching
Microsoft Publisher
Adobe Illustrator
Research
Canva
Continuous improvement
Client services
Customer service orientation
Contracts
Communications
Customer support
Training & development
College diploma
Business
Leadership
Standard operating procedures (SOPs)
Communication skills
Adobe Acrobat
Mechanical knowledge
Team coordination

Full job description

As a global leader in student-managed learning opportunities, we are committed to developing leaders at Lakeland College. It’s something we excel at because of our exceptional team. Their passion and commitment to academic excellence, innovation and achievement is what sets Lakeland apart, as an educator and an employer. Join our team and be part of helping our students take the lead not only into the future, but today.

Reporting to the Manager, CTS Ancillary Services, the Print Services Team Lead coordinates the daily operations of Lakeland College's Print & Mail Services. This role combines hands-on production work with technical leadership to ensure high-quality print services are delivered efficiently and professionally.

The successful candidate will oversee production workflows, coordinate work assignments, maintain specialized printing equipment, support staff development, and identify opportunities to improve services while providing outstanding customer service

Key Responsibilities

Print Production & Customer Service

Coordinate daily print production and prioritize incoming requests.
Produce high-quality print materials using digital production equipment and wide-format printers.
Operate and maintain a variety of print finishing equipment including laminators, cutters, folders, binders, shrink wrap, and related machinery.
Prepare and manipulate digital files using Adobe Acrobat, Illustrator, Publisher, Canva, and other print management software.
Provide print consultations, quotations, timelines, and recommendations to internal and external customers.
Produce wide-format signage, posters, banners, displays, and specialty print products.
Process chargebacks, invoices, payments, and print service records.
Support daily mail operations by providing backup coverage signing for deliveries

Team Leadership

Coordinate workflow and assign print production priorities.
Provide day-to-day technical leadership and coaching to Print Services staff.
Coordinate staffing coverage during vacations and absences.
Train new employees on equipment, procedures, and safety practices.
Develop and maintain standard operating procedures.
Recommend and implement process improvements.
Monitor inventory levels and forecast supply requirements.

Operational Excellence

Maintain specialized print production equipment and coordinate vendor service calls.
Research new technologies and recommend equipment improvements.
Support contract discussions related to print services.
Analyze printing trends and identify opportunities to improve efficiency and reduce costs.
Help expand internal and external print services to maximize value for the College.

Job Requirements

Two-year college diploma in Graphic Communications, Printing Technology, business, or related field.
Experience in operating production printers and print finishing equipment would be an asset
Strong knowledge of Microsoft Office and Adobe Acrobat
Experience using Adobe Illustrator, Publisher, Canva, Foxit PDF, Fiery Command Workstation, FTP software, and print management system is an asset.
Experience providing technical leadership or coordinating staff
Forklift certification or willingness to obtain certification is an asset
Excellent organizational, customer service, and communication skills
Ability to coordinate multiple projects while meeting deadlines.
Mechanical aptitude and troubleshooting skills

Additional Information

Compensation and Benefits

This is an AUPE full-time permanent position based at Lakeland College's Vermilion campus with a salary range of $58,144 - $73,275

In addition to competitive compensation, Lakeland offers a comprehensive benefits package and generous vacation and leave provisions.

Live and Work in Vermilion

Located in east-central Alberta, Vermilion offers a balance of professional opportunity and exceptional quality of life, combining the charm of small-town living with ample amenities and services. The area offers a nearby provincial park and lake, golf course, active sports and recreation clubs, and numerous community events. Conveniently located just 190 kilometers east of Edmonton and 60 kilometers west of Lloydminster, Vermilion provides easy access to larger urban centers.

All resumes are to be submitted electronically on our website: www.Lakelandcollege.ca

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered. Those selected for an interview will be contacted.

Key Responsibilities

Job Requirements

Additional Information

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