Overview:
A member of the Executive Team, the Vice President, Human Resources will contribute to the overall company initiatives and strategies by analyzing business needs from the HR perspective. They will make decisions and recommendations with the partnership of the management team; develop and promote HR initiatives to further the strategic goals of the business, and provide research, advice, and benchmark material as needed.
Responsibilities:
- Lead the Canadian HR function to ensure professionalism and up-to-date advice and assistance across the country.
- Enable and champion a culture that fully aligns with the core values where employees are brand ambassadors for the business.
- Provide leadership for assessment, selection, onboarding process to support all recruitment for all levels of the business.
- Attract, retain, and develop talent for all operational teams.
- Maintain and develop policy and practices for Canadian team – employment, legal and service agreements.
- Align and manage leadership for payroll, scheduling, reporting and pensions.
- Provide leadership, support, and advice on disciplinary, grievance and arbitration cases – including sanctions and terminations of employment.
- Oversee all Employee Relations grievances and cases to include attending court hearings when necessary.
- Oversee Collective Bargaining and union agreements and activity.
- Oversee Human Resources for new openings – recruitment through to on-boarding.
- Organizational design – provide advice as the business continues to grow, within all existing and new countries.
- Ensure up-to-date knowledge on Canadian laws and policies and advise where necessary.
- Maintain and roll out new legal compliance regulations and reports to governing bodies.
- Oversee, maintain, and update compensation and benefits across Canada.
- Oversee, maintain, and adhere to all Occupational Health and Safety regulations and requirements.
- Maintain Life Assurance Group income insurance and renegotiate with providers.
- Attend Human Resources audits within various lines of business to ensure consistency, compliance, and best practice.
- Work alongside Support Services Human Resources teams to ensure roll out and consistency of internal policies and communication.
- Coordinate Human Resources operations between departments and units.
- Teach/coach HR personnel and management from other lines of business.
- Present a professional image to employees, guests, clients, owners, and investors.
- Maintain low staff turnover rate and high morale.
- Operate ethically to protect the image of Hard Rock and Live the Brand
- Promotes positive public/employee relations at all times
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Performs all other related and compatible duties as assigned
- Ability to travel frequently (at least 15% of the time)
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications:
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Degree educated in a discipline such as Human Resources, Business, or Hotel Management.- CHRP designation is required, CHRL designation is preferred.
- Minimum ten (10) years’ experience in human resources with at least five (5) years in human resources management roles(s).
- Minimum of five (5) years of progressively responsible experience in unionized environment (including negotiations, LOU, dispute resolutions, etc.) is essential and experiences in the gaming, hospitality and/or retail industries is preferred.
- Substantial generalist experience in all functional areas including; Employee relations, Employment law, Staffing, Compensation, Organizational and Educational Development with a strong understanding of local labour laws and hiring practices in Canada.
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to obtain a Category 1 license with the Alcohol and Gaming Commission of Ontario (AGCO).
SKILLS
Must be a leader, directing a group towards a common vision.- Excellent interpersonal, written, and verbal communication skills up and down the organizational chart, in English essential with proficiency in second language (French) is preferred.
- Ability to present to large groups and comfortable doing so.
- Extreme confidentiality.
- Must exemplify the highest standards of honesty, integrity and discretion.
- Highly confident of their abilities and be considered a detail-oriented person who can tackle complex assignments.
- Ability to inspire, motivate and develop team members at all levels is essential.
- Take-charge attitude and possess the ability to temper all situations with diplomacy.
- “Hands-on” and possess superior insight to anticipate problems and have the sophistication to resolve them in a timely and fair manner.
- Effective, influencing and can make a positive impact on the organization and its employees.
- Financial acumen to see creative opportunities.
- Highly numerate and analytical.
- Consummate team player.
- Be flexible to work varying shifts and time schedules as needed.
- Highly enthusiastic, flexible, and used to working in a quick changing environment.
PHYSICAL DEMANDS
Ability to stand and sit for extended periods of time.- Ability to walk distances.
- Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Additional Details:
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.