Drop In Support Staff
Siloam Mission
Winnipeg, MB
Date Posted: March 6, 2019

Employment Opportunity: Drop-In Support Staff, Permanent Full-time & Part-Time Weekends

Position Summary

A connecting point between the compassionate and Winnipeg’s less fortunate, Siloam Mission is a Christian humanitarian Organization that alleviates hardships and provides opportunities for change for those affected by homelessness.

Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking for 1 permanent full-time and 2 permanent part-time Drop-In Support Staff. This position will provide professional and proactive support to Community Members who access Siloam Mission Drop-In services.

Key Duties and Responsibilities

Provide direct support for community members accessing Siloam Mission’s Drop-In services (i.e. meals, entrance, clothing room, health center, devotions, volunteer clean-ups, etc.) in a professional manner;
Provide professional compassionate daily feedback and address any behavioral concerns with community members;
Provide professional day to day guidance and support to community member's housing plans;
Respond to any emergency situations that may occur at the assigned workplace;
Provide professional and informative orientation of the Drop-In to Volunteers;
Ensure volunteers, staff and other stakeholders are treated with equality, respect, dignity and support them to have a positive experience while at the Mission.
Support the team in the daily clean-ups in the drop-in area
Prepare and complete incident reports, daily logs and other required documents and reports.

Qualifications & Experience Required:
Completion of diploma or degree in Health Services or Social Service discipline or equivalent years of experience
Must have a heart for the vulnerable homeless population and the desire to work towards Siloam Mission's strategic goals of ending homeless;
Demonstrated knowledge of NVCI, ASIST, CPR/First Aid, Mental Health First Aid training (MHFA) is preferred;
Ability to respond to threats to safety and security of staff and clients;
Problem solver and has strong ability to make quick decisions under stressful situations;
Demonstrated strong ability to work as part of a team;
Excellent interpersonal skills and the ability to form relationships with marginalized individuals;
Knowledge of community resources for homelessness, health, mental health and substance use;
Knowledge of chronic, episodic and transient homelessness;
Demonstrated understanding of the unique issues and barriers affecting the less-fortunate;
Highly developed understanding of and proven ability to communicate appropriate professional boundaries;
Knowledge and awareness of the Indigenous culture and cultural diversity
Able to work effectively with minimal supervision;
Good working knowledge of Microsoft Office applications and database applications (i.e HIFIS 4.0)
Good written and verbal communication skills.

Additional Information:
We provide competitive compensation in the non-profit sector.
Siloam is a Christian Humanitarian organization. Discussion and understanding of Siloam Mission’s Statement of Beliefs is part of the interview process. https://siloam.ca/about-us/mission-beliefs/
This position is subject to criminal record check (including vulnerable sector check) & Adult Abuse registry.

Hours of work:
PERMANENT FULL-TIME: Monday to Friday, 1:00 pm to 9:30 pm
PART-TIME WEEKEND: Saturday & Sunday, 6:00am to 2:30pm
Saturday & Sunday, 12:00nn to 8:30pm
Work location : 303 Stanley Street, Winnipeg, MB
Closing date: March 20, 2019 or until all positions are filled
Siloam Mission is committed to an inclusive, barrier free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process, please advise if you require an accommodation.

Apply Online

Your résumé and cover letter should clearly state how you qualify for the position. You may address the cover letter to:

Human Resources Director
Siloam Mission