Job Title: Equipment Rental Coordinator
Company: Oxford Builders Supplies
Location: Abbotsford, BC
Job Description:
We are seeking a highly motivated and customer-focused Equipment Rental Coordinator to join our team at Oxford Builders Supplies. In this role, you will be responsible for coordinating equipment rentals for customers, responding to inquiries, and ensuring customer satisfaction.
Responsibilities:
- Coordinating equipment rentals for customers, including scheduling delivery and pickup and preparing rental contracts and invoices
- Answering customer inquiries over the phone, email, and in person, and providing exceptional customer service
- Maintaining accurate and up-to-date customer and equipment information in the company's database
- Collaborating with outside sales representatives to ensure timely and accurate delivery of equipment to customers
- Identifying and addressing customer needs and concerns in a timely and professional manner
- Assisting with equipment maintenance and repair scheduling as needed
- Adhering to company policies and procedures, including those related to safety and compliance
- Performing administrative tasks, such as filing, data entry, and record keeping
- Collaborating with other departments to ensure efficient operations and customer satisfaction
- Maintaining a safe work environment.
Requirements:
- Excellent communication and interpersonal skills, with a strong focus on customer service
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced, team-oriented environment
- Previous experience in equipment rental or a related field is preferred, but not required
- Proficient in Microsoft Office and experience with database management
- High school diploma or equivalent; post-secondary education in a related field is an asset.
If you are interested in this position, please apply with your resume. We look forward to hearing from you!
Job Types: Full-time, Permanent
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Abbotsford, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Equipment Rental: 4 years (preferred)
Work Location: In person
