Who We Are
We’re NFP, a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 800 employees based in Canada, more than 6,000 employees globally, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions. NFP is the 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review).
Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations. To learn more, please visit https://nfp.ca/private-client-resources/personal-insurance.
The Role at NFP
NFP Canada’s Personal Lines Insurance Division is comprised of a diverse group of talented insurance professionals who are committed to providing a superior level of customer service. We have experienced a substantial amount of growth in the division and across the organization.
Our Ontario Personal Lines Insurance Sales team has an immediate need for a Client Executive who will leverage their industry knowledge and expertise to provide a best-in-class client experience through offering customized solutions that will protect, comfort, and recover, providing peace of mind to new and existing clients.
What You’ll Do
Provide expert advice, recommendations, and counseling to prospects about their personal insurance coverage geared to their unique needs and exposures
Meet and/or exceed individual sales targets as well as department goals
Prepare documentation for prospects: complete applications for, issue insurance certificates, and set application for processing by internal or external keying team
Maintain professional and collaborative relationships with key underwriters
Resolve any concerns or complaints with a professional demeanor by leveraging product and service knowledge
Quote new prospects using Applied Rating Services or Company Portals
Represent the brokerage at industry functions when required
Keep current on industry changes, underwriting rules, and workflow processes
What You Bring
Typically, 2 years Personal Lines experience in a “one & done” environment
Extensive experience with Major Domestic Personal Lines Markets (Intact, Aviva, Economical, etc.)
Passion for sales; committed to delivering a top-notch client experience
Possesses and displays professional presentation and demeanor and a solid understanding of the personal insurance business in a sales-focused environment
Self-managing with strong analytical, organizational, and time management skills
Strong attention to detail
Excellent interpersonal, verbal, and written communication skills
Strong team player—Ability to adapt to and collaborate with various team members and individuals
Ability to multi-task in a fast-paced environment while staying focused on priorities
Professional, reliable, and courteous to clients and colleagues
Excellent computer skills expected and EPIC fluency an asset
Certificates, Licenses, Registration
RIBO (Registered Insurance Broker Ontario) License in good standing required
Professional insurance designation preferred (such as CAIB, CIP, CRM, etc.)
What you receive
Access to all major domestic insurance carriers
Centralized support from IT, Accounting and other Central Services
What We Offer
A competitive wage including Group health and dental benefits from day one, flexible leave days, RRSP matching and continuing education assistance/reimbursement
A Focus on Health & Wellness with an excellent EAP program
Opportunities to grow as an insurance professional and advance career
Motivating work atmosphere
A global team of insurance experts focused on client retention, growth, industry innovation, and teamwork
NFP and You... Better. Together.
NFP has a strong commitment to a diverse & inclusive workplace. We understand the value of a workplace where every employee has what they need to reach their full potential. We welcome and encourage applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Internal Applicants: If you are a current NFP employee with access to the employee portal, please apply by navigating in the PeopleFirst Portal: Menu > Myself > View Opportunities (under My Company)