Server Supervisor
Location: Downtown Vancouver
Job Type: Full-time
About Us
We are a busy Japanese restaurant in Downtown Vancouver, committed to providing exceptional food and outstanding customer service. We are looking for an experienced and motivated Server Supervisor to join our team.
Responsibilities
- Lead and support the front-of-house team during service
- Ensure excellent customer service and guest satisfaction
- Train and mentor new staff members
- Assist with daily operations and support the serving team
- Handle customer concerns professionally
- Maintain cleanliness and organization of the dining area
- Work closely with the kitchen team to ensure smooth service
- Manage and monitor inventory levels carefully
- Assist with inventory checks and ensure accurate stock control
- Help create a positive and efficient work environment
Requirements
- Previous serving experience required
- Previous supervisory or leadership experience preferred
- Must be available to work full-time
- Strong communication and customer service skills
- Excellent attention to detail, especially with inventory management
- Ability to work in a fast-paced environment
- Positive attitude and strong teamwork skills
- Flexible availability, including evenings, weekends, and holidays
- Valid Serving It Right certification
Compensation & Benefits
- Starting wage will be minimum wage
- After successful training and demonstrating good performance, the hourly wage will be increased
- Tips
- Staff meals
- Supportive and friendly team environment
- Opportunities for growth and advancement
If you are passionate about hospitality and enjoy leading a team, we would love to hear from you!
Please apply through Indeed with your resume.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $18.25 per hour
Benefits:
- Company events
- Discounted or free food
- Store discount
Work Location: In person