Job Overview
Join one of London's growing appliance companies where every day is different. You'll work with customers, e-commerce, inventory, office operations and sales while learning valuable business skills that can grow into a long-term career. As the company grows, opportunities exist to learn purchasing, marketing, operations management, e-commerce and sales.
Since 2015, Undervalue Appliances.ca has helped thousands of Ontario families save money by providing professionally refurbished appliances backed by excellent customer service. We're a growing local company where every employee has the opportunity to make a real impact and enjoy company discounts on appliances, service, and parts.
This is an excellent opportunity for someone who enjoys learning, staying busy, and taking pride in helping a growing local business succeed. Appliance industry experience preferred to support our administrative and general labour operational functions, and cans witch between office work and hands on work.
This role is essential in ensuring smooth office, shop, and delivery operations, and maintaining shop and grounds cleanliness. The ideal candidate will have strong computer skills, experience with office management, and the ability to handle multiple tasks efficiently.
Duties
- Learn answering multi-line phone systems with professional phone etiquette
- Learn completing appliance deliveries
- Learn dismantling appliances
- Learn cleaning appliances
- Learn posting parts on eBay and our website
- Learn posting appliances on our website
- Learn grounds care (cutting grass)
- Learn selling parts over the phone
- Learn performing data entry and maintain accurate records
- Learn assisting with filing, document proofreading, and organizing administrative files
- Learn providing customer support via phone and email, addressing inquiries promptly and professionally
- Learn scheduling appointments and coordinate meetings to ensure efficient workflow
- Learn supporting office team with clerical tasks such as typing reports, organizing documents, and maintaining office supplies
Experience
- Previous clerical or administrative experience preferred.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook), FB Marketplace, BigCommerce, and data entry skills required.
- E-commerce experience preferred.
- Experience with front desk operations and multi-line phone systems is highly desirable.
- Strong organizational skills with attention to detail in proofreading and filing tasks.
- Excellent customer service skills with professional phone etiquette and support experience preferred.
- Ability to handle multiple priorities efficiently while maintaining a professional demeanor
Pay: $20.00-$24.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Experience:
- Appliance Cleaning: 1 year (preferred)
- Appliance Delivery: 1 year (preferred)
- Appliance Sales: 1 year (preferred)
- E-commerce: 1 year (preferred)
- Social Media Management: 1 year (preferred)
- Hand and Power Tools: 1 year (preferred)
- Heavy lifting: 1 year (required)
Work Location: In person
