Operations Coordinator
SE Health
Cochrane, AB
About Us:
SE Health (previously Saint Elizabeth Health Care) is a Social Enterprise applying our knowledge, vision and drive to forever impact how people live and age at home. With Canadian roots and 110 years of expertise, SE Health is a not-for-profit charitable organization delivering quality care, innovative solutions and education to people where and when they need it. Through our team of 9,000 Leaders of Impact, we deliver 20,000 care exchanges daily, totaling 50 million in the last decade alone. In 2019 we were honoured to be recognized by Forbes as one of Canada's Best Employers.

Position Summary:
Seeking an Operations Coordinator to support the Administrative and Human Resources requirements for a new Seniors Living Facility Opening in May 2019

Staffing Related Activities

Oversee and participate in advance and last-minute scheduling including inputting all changes to schedules and absence-call information into scheduling software to keep staffing reports up-to-date

Oversee and participate in creation and publication of master rotation and 24 hour schedules

Verify all staffing hours for payroll, correspond with corporate payroll department regarding payroll related issues

Estimate staffing needs and make recommendations for recruitment needs; aide in the decision-making process as to staff placement

Recruitment activities including communication of recruitment needs and meeting with potential candidates to conducting preliminary interviews as requested

Orientation activities including participating and leading specific parts of orientation, meeting with each new hire to arrange orientation shifts, developing and explaining schedules, collecting and tracking paperwork and certifications, etc.

Support management with HR activities including discussion of HR issues, addressing questions payroll/benefits questions, reviewing staff scheduling requests, etc.

Documenting staffing related activities in systems as per organization and funder expectations

Management Support

Participate in meetings; create agendas and document minutes as requested

Support management with staff communication

Collect, track, analyze, prepare and report data as required for organization/funder

Compile information required for regulatory audits, including P&P information

Troubleshoot IT issues

Provide support for presentations

Create and edit operations forms

Medical Records/Financial/Contractual Requirements

Support medical records requirements for discharged residents

Track all added care hours and report them as required for billing purposes

Manage petty cash including disbursements, completing balance sheets and submit to corporate accounting

Verify invoices for accounts payable processing

Supply Management

Order and maintain the stock for medical and office supplies

Work with corporate team to arrange for site specific ordering needs

Create and send out all shipments

University degree is required. Business Administration or Human Resources education is preferred

Minimum 3 years office/Human Resources experience

Strong computer skills (MS Office Suite) and experience with scheduling software

Skilled at planning, organizing, and able to juggle multiple priorities

Demonstrates diplomacy, teamwork, and adaptability

Excellent written and oral communication skills

Bilingual English/French would be an asset

Experience overseeing work of others and providing direction, mentoring and supporting

Experience in a supportive living or long term care environment beneficial but not required