Analog was founded with the view that every cup of coffee poured should be something special, and that ‘good enough’, is never good enough. The first Analog was opened in 2011 at the Calgary Farmers Market, followed by the 17th Ave location right in heart of the city’s beltline in 2012. Our community (and cafés) have only continued to grow from there.
We hope you’ll quickly see how completely and totally obsessed we are with every decision that goes into our coffee and products. Every detail of the guest experience is considered, pondered, and intuitive, from the décor, vibe and food, to the coffee itself. Celebrating the individuality of our talented baristas, we use some of the most innovative equipment available - a barista’s dream. Analog is a place where we can carefully craft our brilliant single-origin coffees, and where everyone can join the Analog community finding their own place in the Analog story, which, of course, is only getting started.
We are looking for a Assistant Cafe Manager
· A love of coffee and café culture
· 2+ years in retail, hospitality, or equivalent experience with continued growing of leadership roles. Café experience is an asset
· 3+ years working in a team environment.
· Strong organizational, communication, interpersonal, and problem solving skills.
· Ability to work efficiently, multi-task and learn quickly.
· Ability to lead team through influencing others.
· Willing to learn and adapt to changes as new procedures and policies are implemented, and enthusiastically influence team members through changes.
· Availability to work weekends.
· Proficiency with Microsoft office suit.
· Minimum high school education.
Management duties include
· Providing exceptional customer service to guests by upholding Analog guiding principles.
· Grow business by providing the best customer service to each guest from the first time they come in.
· Making a genuine effort to get to know guest by name and drink order, welcoming them each time they visit the café.
· Inform and educate staff on all product roll outs
· Demonstrate a keen interest to responsibly represent the Analog brand in and outside of the café
· Carry out plans to meet sales, profit, and cost targets.
· Ensure inventory is properly received, invoices processed, and all team members are trained on the proper handling of products.
· Ensure the café and its equipment is clean, safe, and well maintained complying to all legal, regulatory and Analog requirements. Damage and maintenance issues should be dealt with in a timely manner.
· Monitor sales and café requirements, Schedule and adjust staff schedule to meet daily café needs.
· Ensure café team members are adequately trained in all areas and strong customer service and drink quality standards are maintained.
· Supervise team members and ensure all people are in the best spots during peak sale times.
· Coach team members on compliance of standards
· Identify high performing staff and inform manager
· Identify and resolve team conflicts and issues.
· Strive for continuous learning in all staff members.
· Get food safe handling certificate
Pay: From $18.00 per hour
Benefits:
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Store discount
- Vision care
Experience:
- Leadership: 2 years (required)
Work Location: In person
