Administrative Support 2 – Receptionist
Classification: Administrative Support 2
Status: PTR .8FTE
4 days a Week in Office
Pay Grade: 2 - $24.39 - $26.04 per hour
Employee Group: BCGEU
Start Date: ASAP
Position Summary
Performs reception duties while providing basic administrative support functions such as word processing, data entry, and building-related clerical tasks. Supports a welcoming environment for clients, families and visitors at reception. Serves as face of the organization and upholds the Centre’s values of hope, kindness, collaboration, innovation, and family centered.
Responsibilities
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Reception Services: Operates a switchboard, re-direct calls, receives visitors, and responds to general in-person and telephone inquiries.
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Client Assistance: Assists with client appointment check-ins and confirming appointments. Monitors reception general email inbox. Ensure client and vendors inquiries and concerns are addressed in a timely and professional manner. Escalates client service or operational issues to supervisor.
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Administrative Support: Performs general word processing and data entry, including typing correspondence and reports from rough drafts or general instructions.
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Record Management: Maintains accurate and confidential client records in accordance to organization policies and procedures.
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Mail & Logistics: Receives, records, and distributes incoming/outgoing mail, faxes, and courier documents; signs for receipt of packages and shipments.
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Building Operations: Performs general office functions such as booking and setting up meeting rooms and maintaining a stock of supplies in therapy rooms. Ensures safe and clean office environment for staff and clients.
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Office Maintenance: Operates and maintains postal meter, photocopiers, fax machine. Performs minor maintenance such as loading paper, clearing jams, and monitoring ink supplies.
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Office Presence: 4 days per week.
Qualifications
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Education: Grade 12 graduation.
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Training: Completion of an Office Assistant Certificate.
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Experience: Recent, related experience of six months, or an equivalent combination of education and training.
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Typing Speed: Ability to type at 50 wpm.
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Communication: Ability to communicate effectively both verbally and in writing.
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Office Proficiency: Knowledge of Business English and general office procedures.
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Organization: Ability to organize and prioritize daily tasks.
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Collaboration: Ability to work independently and cooperatively with others.
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Technical Skills: Ability to operate related office equipment.
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Physical Ability: Physical ability to carry out the duties of the position.
Benefits & Perks
Our workplace culture embraces Hope, Kindness, Collaboration, Innovation, and Family. We offer meaningful benefits and perks that make a difference for you and your family. Here are some of them:
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Extended Health and Dental plan
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Municipal Pension Plan
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Collaborative team environment
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Learning and development opportunities
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Free Onsite Parking
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Workplace wellness
Internal Posting: May 8th – May 12th, 2026
External Posting: May 8th – Open until filled.
