Inbound Customer Service Representative - 8388350
24-7 Intouch Incorporated
Winnipeg, MB

24-7 Intouch Incorporated is looking for an entry level Customer Service Representative Part Time or Full Time.

About 24-7 Intouch:

24-7 Intouch has over 17 years of experience delivering customized multichannel engagement to Fortune 500 companies. As an organization focused on offering the best people and technology, we are committed to process improvement and leveraging valuable consumer insights to increase first contact resolution, customer satisfaction, average order value and decrease the overall cost per interaction.We are dedicated to building transparent, long-term relationships by providing flexible outsourced contact center solutions and embracing our clients’ culture to deliver a world class customer experience. We strive to create an exceptional interaction with every customer contact by delivering responsive customer engagement solutions.

We are currently accepting applications for entry level Customer Care Specialists to work with our new retail services client.

Working as a Customer Service Representative, We Offer:

  • Flexible schedules (Part Time and Full Time)
  • Industry leading benefits
  • Excellent advancement opportunities
  • Friendly work environment

Working as a Customer Service Representative, You Will:

  • Assist all customers through inbound calls, emails and/or chats
  • Communicate a variety of information to the customer
  • Be an active listener and help resolve customer inquiries
  • Provide a meaningful and positive experience with every customer interaction

Working as a Customer Service Representative, You Have:

  • You’re consistently ready to work and on time as scheduled
  • You have 1 year of customer service experience
  • You’re coachable and open to feedback
  • You’re personable with strong conversation etiquette
  • You’re a computer pro, comfortable with multiple applications
  • You’re a great communicator, both verbal and written
  • You like to win and consistently perform

Benefits: Competitive Salary, plus Health/Medical, Dental and Vision Benefits

Availability: Full-time, Part-time (some shifts may depend of availability)

Job Type: Full-time

Education:

  • High school or equivalent (Required)