Kramer Mazda – Calgary, AB
Job Summary
Kramer Mazda is seeking an experienced Sales Manager to lead our sales team and deliver an exceptional, customer‑focused buying experience. This role is ideal for a proven automotive leader who is passionate about performance, team development, and delivering service aligned with our commitment to Omotenashi—anticipating and exceeding customer expectations at every step.
Key Responsibilities
- Lead, coach, and develop a high‑performing sales team to achieve and exceed sales targets
- Drive daily sales activities including desk deals, TOs, and performance tracking
- Ensure an exceptional customer experience throughout the entire sales process
- Monitor and manage lead flow, appointments, and follow‑up through CRM systems
- Support pricing strategy, inventory management, and merchandising of vehicles
- Collaborate with Finance, Service, and Marketing teams to maximize dealership performance
- Maintain compliance with dealership policies, manufacturer standards, and regulatory requirements
- Analyze sales metrics and implement strategies to improve performance and profitability
- Foster a team culture aligned with Kramer Mazda’s values and customer‑first philosophy
Required Qualifications
- Previous experience as an Automotive Sales Manager
- Proven track record of meeting or exceeding sales targets
- Strong leadership, coaching, and team development skills
- Excellent communication and customer service abilities
- Ability to manage multiple priorities in a fast‑paced environment
- Valid driver’s license
- Legally entitled to work in Canada
Preferred Qualifications
- Experience with dealership systems such as PBS and DriveCentric
-
Strong understanding of CRM management and digital lead handling
- Experience working in a high‑volume dealership environment
Schedule
- Full‑time position
- Evening and weekend availability required
Why Join Kramer Mazda
- Established dealership with over 50 years in the community
- Strong team culture built on respect, performance, and collaboration
- Leadership role with impact on dealership growth and success
- Opportunities for career advancement within the organization
- Comprehensive benefits package including health, dental, vision, life & disability
About Us
Kramer Mazda has been providing unparalleled service to our customers for over 50 years. Our guiding principle is that people come first. That's why we offer a diverse work environment that encourages professional and personal growth.
Our exceptional and talented team work together to create an outstanding customer experience. We are more than just a dealership; we are part of an exclusive club of driving enthusiasts who believe that the experience comes before the transaction. We are passionate about our product and take pride in the quality of our work. We believe in people working together towards a common goal, with a shared vision, intent on doing the best job possible.
What to Expect When You Apply
Qualified applicants will be contacted to schedule an interview.
