Volunteer Resources Coordinator (Summer and HS Coop) - Volunteer Resources
In 2015, Bridgepoint Active Healthcare, Circle of Care, Lunenfeld-Tanenbaum Research Institute and Mount Sinai Hospital, came together to form Sinai Health System – and leverage our collective expertise and create a system that better responds to the changing needs of our patients, families and clients. Sinai Health has a bold vision and strategy for the future: To create Canada's leading health system pushing the boundaries to realize the best health and care for complex patients.
A key enabler of this vision is Sinai Health’s People Plan – which provides an explicit commitment to our people about our commitment to creating a workplace culture and environment that is safe, caring, equitable, compassionate and accountable in order to ultimately provide optimal care to patients and their family caregivers.
To support our Volunteer Resources Department, Sinai Health System is looking for a Volunteer Resources Coordinator at our Mount Sinai Campus.
Reporting to the Senior Manager of Volunteer Resources, the Volunteer Resources Coordinator will be responsible for leading full-cycle recruitment, placement, training, scheduling and supervision of volunteers for the summer program and co-operative education program.
The Volunteer Resources Coordinator is required to develop and maintain relationship with internal stakeholders (summer program) and third-party stakeholders (co-operative education program) to create and maintain volunteer programs that align with Sinai Health’s purpose and values.
The Volunteer Resources Coordinator will work as a team member with other coordinators at both campuses to achieve organizational and volunteer cycle essentials departmental goals (i.e. planning, recruitment, orientation and training, scheduling, management, and evaluation).
Create and maintain positive relationships with internal and third-party stakeholders to ensure proactive and timely management of meeting organizational and departmental needs
Manage full recruitment process life-cycle including posting, candidate screening and assessment, interviewing, reference checking, and onboarding
Collaborate with stakeholders and team members to create and maintain current volunteer positions that are clearly defined and reflective of Sinai Health’s purpose and goals and in adherence with Sinai Health Human Resources policies
Participate in orienting and training new volunteers to the department and organization
Supervise volunteer activities directly and indirectly as appropriate
Monitor volunteer performance and compliance to ensure that behaviours are consistent with Sinai Health purpose and values through communication with volunteers and supervisors
Participate in the planning and coordination of special events such as National Volunteer Week, Learning Opportunities, Pair and Share
Maintain volunteer records and statistics
Ensure and maintain a safe and welcoming environment for volunteers
Successful completion of a bachelor’s degree preferably in volunteer management, human resources or a related field from an accredited educational institution
Certification with PAVRO (Professional Association of Volunteer Leaders – Ontario) is an asset
Minimum 5 years current related experience, preferably in healthcare
Experience working with a diverse population
Experience working within a collaborative and team-based environment
Proven leadership ability; experience supporting a broad range of clients and team members
Exceptional interpersonal, relationship building, diplomacy, and conflict management skills to interact effectively with all stakeholders and problem solve issues
Strong organizational skills with the ability to prioritize competing demands and changing priorities
Excellent written and verbal communication skills with the proven ability to clearly define and articulate requirements, priorities, impacts, and solutions
Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Ability to facilitate small group discussions, develop and deliver training, and make presentations
Demonstrated commitment to professional development
Demonstrated satisfactory work performance and attendance history