Team Lead - High Profile Downtown Calgary
Calgary, AB
We are hiring a team lead for a position in downtown Calgary.

Your mission at GARDAWORLD:
The Team Lead, is accountable to the Supervisor and/or Manager, Security & Life Safety and is responsible for the administration of the base building and tenant access control systems, including the facilitation of passcard issuance.

Main Responsibilities:
Responsible and accountable to conduct pro-active inspections of the access control system to ensure its integrity and operational effectiveness.
Provide consultation for and co-ordinate with tenants on fire system alterations / additions.
Process access control system service calls and follow-up documentation.
System reports production and presentation.
In consultation with the Manager, Security & Life Safety, co-ordinate card reader installation and commissioning.
Customer correspondence and email processing.
Responsible for Pass card generation, application processing, administration and database maintenance.
Provide input into the development an annual budget as related to the Access and CCTV systems.
Accountable to ensure that all company policies, standards, core values and the Code of Conduct is observed.
Other duties as assigned.

Post-secondary level or equivalent work experience
Diploma from a recognized institution in Security technology or equivalent would be an asset
Certified Protection Professional (CPP) designation or equivalent would be an asset
Minimum 2 years access control system management experience with strong knowledge of access control and CCTV systems
Minimum 2 years supervisory experience
Certified in First Aid. CPR and Defibrillator
WHMIS trained
Superior customer service / interpersonal skills and communication skills (verbal / written)
Time Management skills
Professional, self motivated and courteous
Trained in the four Customer Service Training modules
Able to work in a team environment or independently as required
Trained in Operational Awareness of Environmental Regulations and Compliance
Excellent MSOffice skills
Ability to prioritize job functions under stressful circumstances

Interested? Join our workforce!