Unity Health Toronto Laboratories provide an essential service for patient care, research and teaching activities for UHT patient care programs. The Departments provides timely, accurate, safe and efficient services to patients and health care providers, offering full service Hospital base testing with state of the art equipment.
The Laboratory Medicine department performs over eight (8) million tests per year that is critical to all aspects of medical care throughout the Hospital. The laboratory is committed to the academic promotion of Laboratory Medicine disciplines within UHT to the extent that the Hospital becomes a magnet site for world class Laboratory Medicine Physicians, Researchers, Students and revenue generating activity.
Supporting the Manager, Quality and Risk, the primary responsibilities of the Quality Lead are:
- Assist with establishing, documenting, implementing, maintaining and communicating a Quality Management System (QMS) to ensure that medical laboratory services meet regulatory/ professional requirements, the needs of patients and all personnel responsible for patient care, and to support continuous improvement
- Serves as a key resource for the interpretation of the intent of regulatory/professional requirements and good laboratory science practices
- Support Quality Initiatives and Strategic goals and objectives tied to Hospital Quality and Strategic Plan
- Participates in interdisciplinary activities to enhance laboratory processes and outcomes, e.g., pre analytical and post analytical
- Help establishing Quality Indicators to evaluate QMS and leading quality meetings to review QMS performance
- Coordinate staff training, education initiatives, and student placements; develop educational resources to support clinical excellence.
- Lead committees, facilitate team meetings, and manage projects related to professional practice, education, and patient care.
- Collaborate with clinical leaders to develop, implement, and monitor learning plans for staff and professional staff when needed
- Acting as the main point of contact, facilitate communication between organizations (e.g., hospital and community health teams) and manage collaborative efforts.
- Create, implement and monitor Safety Program including Policies and procedures
- Oversees Local and Divisional Risk Assessment to mitigate any safety risks.
- Possesses wisdom on people and things, with an understanding of how to integrate them to accomplished work, including change management;
Qualifications:
- Diploma in Medical Laboratory Technology with at least 5 years’ experience in a CL2 Clinical Laboratory
- Registration and in good standing with CMLTO as an MLT
- Experience in developing, writing, editing, and evaluating operational protocols, policies, safety procedures, and validation/verification reports
- Demonstrated knowledge of applicable regulatory and accreditation Standards, e.g., Ontario Ministry Of Health/Lab License standards, Accreditation Canada Diagnostics, , Accreditation Canada Requirements
- Experience in incident investigation, risk mitigation, and process improvement
- Experience in the interpretation of safety regulations and safety related policies
- Experience in multiple laboratory disciplines
- Experience with phlebotomy is an asset
- Strong interpersonal and communication skills appropriate to frequent contact with all levels of administration, faculty, staff, students, and visitors including the presentation of information where detailed explanation is required to obtain consensus and cooperation.
- Self-motivated, with strong organizational and computer skills
- Demonstrated commitment to diversity and inclusion as well as an understanding of the contributions a diverse workforce brings to the workplace.
- Must be able to work independently and prioritize workload in a fast paced environment
- Must be committed to the Hospital's mission and values
- Must have an excellent attendance record
Equity, Diversity & Accessibility
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and compliant with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
If accommodation is required at any stage of the recruitment process, applicants are encouraged to inform the Talent Acquisition Specialist when contacted. All accommodation requests are handled with the utmost confidentiality and respect for privacy and dignity.
