PRODUCTION MANAGER / ESTIMATOR
Full-Time — White Glove Tree Service
About the Opportunity
We're a fast-growing tree care business looking for a Production Manager / Estimator to be the driving link between our clients and our crews — someone who can walk a property, price the work, close the sale, and then make sure it gets done right in the field.
We work hard and take safety and quality seriously, but we don't take ourselves too seriously. Our culture is supportive and positive — we like having a good time while we work, and we back that up with a real focus on safety and productivity every single day. If you're looking for a stiff, corporate environment, this probably isn't it. If you want to be part of a growing company where your work is visible, your input matters, and people genuinely have your back, keep reading.
Our Team & Our Motto
You'll be joining a fast-growing, diverse team that's committed to improving every single day — as individuals and as a company. Our internal motto is “I am my brother's keeper.” It's not just a saying here — we believe in looking out for one another every day, On the jobsite and off. That means safety, honesty, and support are baked into how we operate.
Role Summary
The Production Manager / Estimator serves as the primary link between sales and field production — visiting client sites to scope and price work, closing sales, ensuring crews execute jobs correctly and on schedule, and coordinating shared equipment (trucks) with other business units.
Core Responsibilities
Sales & Estimating
- Visit residential and commercial properties to assess tree work (removal, pruning, stump grinding, storm damage, plant health care, and more)
- Prepare accurate, itemized estimates using company software/CRM
- Present proposals to clients, answer technical questions, and close sales
- Follow up on outstanding estimates and convert leads within target timelines
- Track and report personal close rate and sales pipeline
Production & Field Oversight
- Advise the scheduler on job sequencing, crew/equipment needs, and realistic completion timelines
- Visit active job sites to verify work matches the estimate/scope, quality standards are met, and safety protocols are followed
- Resolve on-site issues (scope changes, access problems, client concerns) in real time
- Communicate change orders and update pricing/paperwork accordingly
Customer Relations
- Serve as the main point of contact for clients from estimate through job completion
- Handle post-job follow-up, resolve complaints, and support repeat/referral business
Coordination & Administration
- Coordinate with ISA certified senior arborist regarding report creation and manage submission with the City of Toronto or relevant municipality
- Coordinate truck/equipment usage and scheduling with managers from other business units sharing the fleet
- Maintain accurate records in CRM/scheduling software (job notes, photos, client communication)
- Communicate with crew leads and the ops team on job status and priorities
Requirements
- Working knowledge of tree service operations: pruning standards, removal techniques, equipment capabilities/limitations, hazard assessment, basic arboriculture
- Comfortable using estimating/CRM software, email, scheduling tools, and mobile apps in the field
- Strong sales/closing ability and customer communication skills
- Valid driver's license, ability to travel to multiple sites daily
- ISA Certified Arborist or equivalent field experience preferred (not always required)
- Prior experience as a crew lead, foreman, or estimator in tree care/landscaping strongly preferred
Compensation & Perks
- Competitive base salary
- Variable/commission compensation tied to sales performance
- Vehicle allowance
- Health benefits plan
- Company phone
Physical / Work Conditions
Regular outdoor site visits in varying weather; some physical mobility on uneven terrain required (not full climbing/production work).
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Commuter benefits
- Dental care
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care
- Wellness program
Work Location: In person
