Job Description:
Invision Eye Clinic – Oakville, ON
RECEPTIONIST – FULL TIME
Are you a polished, professional, and experienced receptionist who thrives in a fast-paced, patient-centered environment? Invision Eye Clinic is seeking a full-time Optometric Receptionist (35-40 hours per week) to join our team. This is a key front-line role in a modern, high-end optometry and optical clinic where exceptional service and attention to detail are expected every day.
As the first point of contact for our patients, you will represent the clinic’s commitment to outstanding care and professionalism. We are looking for someone who brings not only strong administrative skills, but also a confident, warm, and patient-focused presence.
Key Responsibilities
- Provide a welcoming and professional first impression for all patients.
- Manage check-in, check-out, and appointment scheduling with precision.
- Answer phones and emails promptly and professionally, ensuring patient inquiries are handled efficiently.
- Verify insurance details, process claims accurately, and manage billing with full accountability.
- Maintain accurate patient records in compliance with confidentiality and privacy requirements.
- Support the optometry team by coordinating pre-testing and ensuring smooth clinic flow.
- Keep the reception and front-of-house areas clean, organized, and aligned with the clinic’s professional image.
- Proactively identify and resolve scheduling or operational issues to keep the clinic running smoothly.
Qualifications
- Minimum 2 years’ experience in a Optometry, Optical or Medical reception role.
- Understanding of medical/optical office procedures, billing, and insurance processing.
- Exceptional organizational skills and attention to detail.
- Professional communication skills, both in person and on the phone.
- Ability to multitask and remain composed under pressure in a busy clinic environment.
- Proven reliability and punctuality – consistent attendance is essential.
- Knowledge of optometry terminology and pre-testing equipment is a strong asset.
- Proficiency with scheduling software and general office technology.
Why Join Invision Eye Clinic?
- Be part of a high-end, modern optometry and optical practice in the heart of Oakville.
- Work in a collaborative, professional environment where excellence is expected and rewarded.
- Full-time schedule (35-40 hours per week) with competitive pay starting at $21.00 per hour, experience based rate will be considered
- Opportunities for growth and skill development within a respected clinic.
If you are a professional, experienced receptionist who takes pride in your work and wants to be part of a high-performing team, we would love to hear from you.
Please submit your resume and cover letter with the subject line “Optometric Receptionist Application – [Your Name]” to [[email protected]]. Only applicants with relevant experience will be considered.
Job Type: Full-time
Pay: From $20.00 per hour
Experience:
- optical/optometry or medical: 2 years (required)
Work Location: In person
