Ottawa Hair Loss Clinic & Wellness
We are seeking a warm, professional, and detail‑oriented team member who enjoys working with hair, provides exceptional client care, and can confidently support both the front desk and treatment room. This role requires someone who is organized, reliable, and able to work independently when needed.
Key Responsibilities Treatment Room Support
- Assist the trichologist during cosmetic scalp services
- Perform relaxing scalp massages, head massages, hand massages, and finishing touches
- Wash and prepare clients’ hair before treatments
- Maintain treatment room cleanliness, organization, and readiness
- Restock towels, robes, products, and supplies
- Ensure equipment and stations remain sanitized and professional at all times
Front Desk & Administrative Duties
- Greet clients warmly and professionally
- Book appointments and manage the clinic schedule
- Create and update client files
- Answer phone calls and assist with inquiries
- Support inventory management and product organization
- Provide exceptional customer service throughout the client journey
General Expectations
- Computer literate and comfortable with booking systems
- Excellent verbal communication and organizational skills
- Highly customer‑service oriented
- Well‑groomed, polished, and professional appearance
- Cooperative, friendly, and team‑oriented
- Able to work independently and confidently when required
- Fast learner with a strong willingness to grow and adapt
- Positive attitude and calm presence in a luxury wellness environment
- Other duties as assigned
Schedule
Tuesday to Saturday
Ideal Candidate
You love working with hair, enjoy helping clients feel comfortable and cared for, and thrive in a clean, organized, wellness‑focused environment. You are reliable, warm, eager to learn, and able to work both collaboratively and independently.
Pay: $20.00-$24.00 per hour
Work Location: In person
