POSITION TYPE: Part Time
LOCATION: Whyte Avenue, Edmonton
WHY CHOOSE HUDSONS?
Our culture is fun, but we are still serious about what we do. Our vision is to be recognized as the quintessential Canadian pub experience across Canada. Our mission is to provide the highest level of hospitality through a valued team delivering excellent products, facilities, service and promotions.
POSITION OVERVIEW
As Door Security at Hudsons, you’re the first and last impression our guests have. You set the tone for their entire visit welcoming them in, keeping the environment safe and fun, and sending them off right. This role blends front-of-house hospitality with responsible door management, and it’s central to what makes a Hudsons shift run smoothly.
SKILLS & QUALIFICATIONS
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Valid ProTect certification (required) demonstrating knowledge of safe venue management and security practices
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Valid ProServe certification (required) demonstrating responsible alcohol service in accordance with AGLC regulations
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A genuine, people-first attitude you take pride in making every guest feel welcome, not just processed
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Strong verbal communication skills; ability to engage warmly with a wide range of guests across different moods and situations
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Confidence in delivering difficult messages (refused entry, wait times, last call) with tact and professionalism
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Experience in hospitality, customer service, or a similar public-facing role is a strong asset
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Calm under pressure with the ability to assess a situation quickly, make sound decisions, and act without hesitation when needed
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Strong situational awareness and the ability to read a room and identify potential issues before they become problems
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Solid understanding of provincial liquor laws and the legal responsibilities of venue security staff
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Conflict de-escalation skills; firm when necessary, professional always
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Physical ability to stand for extended periods and respond quickly if a situation demands it
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A collaborative team player who communicates clearly with management, FOH, and other security staff throughout the shift
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Punctual and dependable — your team counts on you to show up ready to go, especially on high-volume nights
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Strong attention to detail, particularly when checking ID and documenting incidents
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A positive, level-headed presence that contributes to the overall energy of the shift
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Adaptable to work effectively as a team member in an ever-changing environment.
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Ability to work well under pressure in a fast-paced environment.
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Flexibility to work late nights, weekends, and holidays as required.
DUTIES & RESPONSIBILITIES
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Greet and welcome every guest at the door with a professional, friendly demeanor that reflects the Hudsons brand
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ID anyone who appears to be 25 years of age or under, verifying valid government-issued ID and ensuring all guests are of legal drinking age before entry
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Set up and maintain the line-up area before and during service according to Hudsons store standards
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Manage guest entry flow, monitoring capacity and coordinating with management on any restrictions
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Actively observe the venue throughout your shift identifying and addressing unsafe behavior early before situations escalate
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Communicate with the management team using a radio code system for any identified problems and in an ongoing manner
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De-escalate conflicts calmly and professionally, using sound judgment to determine when a situation requires management or external support
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Refuse entry or remove guests who are intoxicated, disruptive, or pose a risk to staff or other guests, following Hudsons protocols and provincial liquor legislation
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Conduct regular floor and perimeter walks and washroom checks to monitor the overall environment and flag any concerns
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Document incidents accurately and promptly as required, including any refusals of entry, removals, or notable events
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Thank every guest as they leave and wish them a great night
COMPENSATION
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Hourly wage
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Gratuity earnings from a tip share
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Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
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Opportunities to grow with the company
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Hudsons Employee Referral
THIS COULD BE YOUR HAPPY PLACE.
