Job Summary
Groovy Shoes is your go-to retail boutique for the latest and greatest in sneakers and streetwear. Established in Toronto in 1981, we pride ourselves on offering an exceptional shopping experience, combining top-notch customer service with an unbeatable selection of footwear. We’re on the hunt for a dynamic, passionate Assistant Store Manager to help lead our team.
As the Key Holder/Floor Lead at Groovy Shoes, you’ll be the driving force behind our store’s success. You’ll be responsible for achieving sales targets, leading a team, assisting with daily operations, and ensuring that our customers receive exceptional customer service. If you’re a results-driven, natural leader with a passion for sneakers, we want to hear from you!
Job Type / Category
Briefly, here's a look into the day to day at Groovy as a key holder:
- Opening/Closing the store
- Supervising sales associates' work and assigning tasks
- Lead, motivate and inspire the team. Keep a positive environment for sales.
- Demonstrates integrity, honesty, and knowledge that promote the culture, values and missions of the store.
- Maintains and models a calm demeanour during periods of high volume or unusual events; continues to keep the store operating to standard and sets a positive example for the team.
- Constantly communicate with the management team to improve employees and the store itself. Give ideas and take initiative.
- Delegates and follows up on tasks as set by management.
- Influences staff by leading by example, in sales and hands-on work.
- Demonstrates a high level of customer service and product knowledge.
- Maintaining in-store presentation, merchandising standards, and cleanliness
- Delivers excellent customer service, and supervises sales associates to ensure they are delivering excellent customer service.
- Supports store operations by recognizing and reinforcing individual and team accomplishments through existing organizational tools.
- Maintaining inventory control.
Required Education, Skills and Qualifications
Job requirements: Minimum of 3 years of key holder experience
Job Type: Full-time/Part-time
**Training for this position will be done at Sherway Gardens Mall
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Benefits:
- Dental care
- Extended health care
- Store discount
- Vision care
Experience:
- key holder: 1 year (preferred)
- retail management: 3 years (preferred)
Work Location: In person
