Loss Prevention Investigator
Holt Renfrew
Toronto, ON
At Holt Renfrew, our purpose is to inspire a life of style. We achieve this by living our Brand Spirit; demonstrating Holts’ values:

Passion - Own it
Excellence - Elevate every moment
Warmth - Open to the world
Unity - One team. One Holts
The Investigator protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following:

Routinely walk floor to observe, identify dishonest persons both externally and internally
Observe and dispatch by monitoring CCTV system
Apprehend shoplifters and maintain records of apprehensions
Testify at criminal proceedings as appropriate
Conduct periodic P.O.S. audits
Conduct internal investigations as required with confidentiality
Analyze and follow up on transactional reporting
Minimize company loss due to paperwork errors
Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
Provide support and follow up on audits to ensure compliance
Comply with all Health & Safety policies and requirements
Perform other duties, as assigned

The ideal candidate:
College Degree
2-3 years experience in a similar capacity
Kinesic interview techniques or other interviewing/interrogation training
Previous experience in a retail environment
Standard first aid, CPR OPA Level II
Maintain provincial guard license