Join Our Team as our Retail Specialist!
Sea Cider is seeking a Retail Specialist with a passion for sales, merchandising, and sourcing beautiful, locally made products.
Our Ciderhouse retail shop showcases thoughtfully curated goods that reflect our Vancouver Island roots and cidermaking heritage. This role is ideal for someone who thrives in a results-driven retail environment, has an eye for creating inspiring displays, and loves sourcing products & makers that align with our brand. You are someone who leads by example and is motivated by hitting and exceeding sales targets.
In addition, as our retail shop is within our Tasting Room, you are willing and eager to pitch in and help the service team as needed by bussing tables, hosting guests, and serving cider.
Key Responsibilities
- Lead by example in delivering a premium, brand-aligned retail experience while maximizing sales and supporting team success
- Deliver exceptional, personalized customer service
- Drive retail sales through product knowledge and storytelling
- Create and maintain visually compelling displays
- Source and build relationships with local vendors and artisans
- Manage inventory, restocking, and product rotation
- Manage all online orders, including packing and shipping
- Lead our Cider Club membership program
- Assist Sales, FOH and Event staff as needed
Qualifications
- Retail experience in a sales-focused environment (experience in merchandising and/or buying an asset)
- Proven ability or strong desire to meet/exceed sales goals
- Experience building basket value through storytelling, pairing, and guided product discovery
- Solid communication and customer engagement skills
- Excellent eye for visual display and detail
- Passion for local, sustainable, and well-crafted products
- Organized, proactive, with a customer-first focus
- Positive growth mindset, a sense of curiosity, and a joyful team player
- Comfort with point-of-sale systems (Square) and basic inventory software & online sales systems (Shopify preferred)
- Physical stamina to stand for long periods and lift up to 15 kg routinely each day
- Serving It Right certificate
What We Offer
- Competitive Pay: Up to $20/hour, depending on experience and certifications + 4% vacation pay + share of pooled gratuities + 1% retail sales commission, for an average target hourly compensation of $30+/hour
- Schedule: Approx 30-32 hours per week
- Vacation: 2 weeks paid (in the form of 4% paid out each cheque) + option of additional 2 weeks unpaid
Perks:
- Casual dress & fun company events
- Cider allowance
- Free onsite parking
- No early mornings or late nights
- Paid time off for sickness, bereavement, extreme weather
- Store discounts
About Us
Sea Cider is a certified organic orchard and ciderhouse near Victoria, BC. We craft exceptional ciders from heirloom apples and create unforgettable experiences for our customers. We value teamwork, sustainability, and a positive, inclusive workplace culture.
How to Apply
Upload your resume and a cover letter telling us why you’re the perfect fit. We thank all applicants, but only those shortlisted will be contacted.
Pay: $20.00-$30.00 per hour
Application question(s):
- Do you have a valid Serving It Right certificate?
- Sea Cider Farm is located on the Saanich Peninsula. How will you get to work and from where will you be commuting?
- Do you currently require sponsorship to work in Canada?
Education:
- Secondary School (preferred)
Work Location: In person
