Description:
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. Our company has been a recipient of Canada’s Best Managed Companies award since 2006 and is an Imagine Canada Caring Company, committed to the communities we serve. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.
Job Title: Clinical Leader
Division: BHH
Department: Consumer Aging In Place - Vyta
Reports To: Director of Growth and Operations
Position Overview:
A hands-on community health position where collaboration with the formal and informal care networks supports a client and family-centered home care model in your local neighborhood. The Regulated Health Professional team lead builds a collaborative team based on the principles of trust, autonomy, creativity, and simplicity. The personalized approach to home care is curated for people who wish to age in place their way. The Clinical Leader builds relationships in the community, provides direct care, within their scope of practice, in client homes, and supervises their team. The clinical leader will support their client with alternative solution in the event of staff absence when no replacement is available.
KEY DUTY or RESPONSIBILITY
% of TIME
Community Connections
15%
Client care including home visits (plan of care, direct care as required, teaching,
coaching, supervising)
65%
Administrative tasks and travel between clients or within the community
20%
Knowledge, Skills & Technical Abilities
- Comfortable working with various scheduling platforms and mobile apps
- Confident
- Knowledge of the local healthcare system
- Knowledge of existing community resources
- Knowledge related to the management of clients with dementia.
- Various community health skills
- Teaching and learning
- Resourceful with flexible communication skills and styles
- Patient with emotional resilience
- Problem solver
- Creative thinker
- Team player
Problem-Solving:
- This role requires critical thinking and problem-solving related to at-home care. Typical Problems Solved:
- Ensuring appropriate fit between members of the team and your client.
- Ensuring shift coverage for sick calls.
- Managing expectations with family members and clients and ensuring a client and family-centered approach to care planning.
- Adapting care to changing client needs including occasionally working with the interdisciplinary team for management of acute illness, falls, and other immediate challenges.
Decision Making:
Typical Decisions Made:
- Financial decisions concerning bill rates using a decision tree and rate card structure
- Hiring decisions for Personal Support Workers, companion, and other Regulated Health Professional team members
- Decisions around the ability to create and implement a client and family-centered care plan
- Service decisions based on clear and concise program criteria
- Escalation to physician or other members of the care team based on client condition and judgment
Management Responsibilities:
- Management responsibility for the field staff team members with Director of Growth and Development support.
Communication:
Internal: Director of Growth and Operations, Client Experience Coordinators, Lifestyle Advisors, Human Resources and NHT Mentor. Other Team members Regional Directors, NSC Support Services.
External: Medical services in the community, such as physicians, nurses, social workers, other HCP’s, discharge planning Regulated Health Professionals, pharmacists, and medical supply companies, LTC community members, clinics, and family health teams and other relevant local community connections.
Physical Requirements:
Ability to travel to various locations, walking standing sitting for long periods. Ability to lift more than 20lbs, ability to physically carry out direct patient care, potential for workplace violence during conflict resolution or working with clients who have dementia. Some computer work requiring prolonged exposure to blue light, repetitive motion (mouse, typing,)
Sensory Requirements:
Ability to communicate via email, text (vision/looking) Ability to communicate by phone, videoconference, in person meetings (auditory/listening)
Working Environment:
Travel to various locations, (inclement weather) to conduct community outreach and home care, the potential for verbal harassment. Exposure to heat or cold during travel. Requires the ability to adapt to various work settings in client homes and in the community. Work may include after hours on call and or visits and may take place outside of usual business hours.
Disclaimer:
The above information on this and job specifications has been designed to indicate the general nature and level of work performed by an employee within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
Qualifications:
Qualification/Education:
-
Graduate of an accredited School of Nursing (Bachelor of Nursing preferred)
-
Current registration in good standing with the provincial regulatory body
-
CPR certification and negative TB status
-
Specialty nursing certifications (e.g., CNA, LEAP, deSouza) are an asset
Experience:
- At least five years of experience with progressive responsibilities (supervisory nursing experience in community setting).
- People management experience.
- Experience leading training and education initiatives.
- Experience working with adult and geriatric clients and their families.
- Experience working with children an asset.
- Experience with community connections and relationship management.
- Business development experience is an asset.
At Bayshore Healthcare, we are committed to fair, equitable, and transparent compensation practices. Base salary offered within an established range are determined using clearly defined criteria, including skills, experience, and overall organizational impact. All offers are thoughtfully aligned with internal equity and external market competitiveness.
We strive to create a high-quality and safe environment for both our team members and the clients and patients we serve is a top priority. Depending on provincial regulations and the nature of the role, new hires may be required to provide proof of vaccination against certain illnesses, such as COVID-19, Hepatitis, or seasonal influenza. Recruiters will provide any role-specific requirements.
Our Equity, Diversity, and Inclusion standards shape our vision of being the difference in the lives of those we care for, collaborate with, and support within our communities. We take pride in cultivating a culture of belonging, one where individual differences are embraced and celebrated, and where programs, resources, and policies are designed to support each person’s purpose, potential, and well-being.
Lastly, at Bayshore, we are equally committed to fostering an inclusive and accessible workplace and operate in full compliance with all provincial and territorial Human Rights and accessibility legislation. To ensure an inclusive recruitment and selection process, candidates are encouraged to share any accommodation needs they may have.
