JOB DESCRIPTION
TITLE
Restaurant Server
Reports To:
Ranch House Supervisor
Job Purpose
At Sagebrush Golf Club, we believe that a great dining experience is just as important as a great day on the course. The Ranch House Restaurant and The Hideout offers an inviting atmosphere, exceptional cuisine, and top-tier service that wil make our Guests gush about their Sagebrush experience and keep them coming back year after year.
As a Server, you’ll be the face of our food end beverage operation, providing friendly, attentive, and knowledgeable service. Whether it’s our sunrise breakfast service, or our a casual lunch at the Hideout, or an elegant post-round dinner in the Ranch House, your role is to ensure that every guest enjoys a seamless and memorable experience.
This person must be an active listener, have the initiative to get jobs done without being asked, and be able to think fast to solve problems. A Server must be energetic, motivated, and customer-focused, with a passion for food service.
Duties and Responsibilities
Overall Responsibilities:
● Greet guests warmly and provide attentive, personalized service throughout their visit.
● Guide guests through the menu, make recommendations, and answer any questions about food and beverages.
● Take accurate orders and communicate them efficiently to the kitchen and bar.
● Ensure timely and professional delivery of food and drinks, checking in with guests to ensure satisfaction.
● Anticipate guest needs and go above and beyond to create a memorable experience.
● Maintain the Ranch House or Hideout in a clean and sanitary manner, including properly setting tables and resetting after each guest.
● Keeping the patio looking its best at all times
● Assist with side work, including polishing glassware, rolling silverware, and stocking all products throughout the Ranch House
● Work closely with bartender, and kitchen staff to ensure smooth restaurant operations.
● Handle guest concerns or complaints with professionalism, escalating when necessary.
● Promote daily specials, featured wines, and unique menu items to enhance the dining experience.
● Upsell food and beverage pairings to maximize guest enjoyment and increase sales.
● Process payments efficiently and accurately, ensuring correct billing and handling cash/credit transactions.
● Develop a deep understanding of the menu, including ingredients, preparation methods, and allergens.
● Stay informed about wine, beer, and cocktail offerings to make pairing suggestions.
● Keep up with seasonal menu changes and new offerings and specials.
Qualifications
● Serving it Right Certified
● Experience in handling POS payments
● Previous serving experience in a restaurant, golf club, or hospitality setting preferred but not required.
● Strong interpersonal and communication skills with a friendly and professional demeanor.
● Ability to multitask and work efficiently in a fast-paced environment.
● A passion for food, beverages, and hospitality with a commitment to delivering outstanding service.
● Team player with a positive attitude and strong work ethic.
● Ability to stand and move for extended periods and carry trays or plates as needed.
● Availability to work flexible hours, including evenings, weekends, and holidays.
Working Conditions
● Overtime may be required
Job Types: Full-time, Part-time, Seasonal
Contract length: 6 months
Pay: $23.00-$25.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Application question(s):
- Do you currently reside within a reasonable daily driving distance of Sagebrush Golf Club, located 15 minutes out of Merritt, British Columbia?
Location:
- Quilchena, BC (preferred)
Work Location: In person