What is the opportunity?
As the Associate Credit Officer, you will with be responsible for successful fulfillment and servicing of complex RBC client transactions and/or investigations. You will effectively analyze non-standard and/or specialized transactions and take ownership to resolve client investigations and/or process gaps, having some judgment in making decisions. You will leverage the RBC Leadership Model to adapt, to change and grow in an agile team. You will act upon ‘continuous improvement’ activities and ensure a clear balance between the client experience and mitigation of operational and/or compliance risk, with full alignment to CB Operations business objectives and Our Collective Ambition vision.
Please Note: This position allows flexibility to work from any city in Ontario
What will you do?
Compile documentation and information required by the Credit Advisory Group (CAG) to commence Commercial Credit Review (CCR), collect information from various host systems and liaise with team members to obtain non-host system information (e.g. Financial Statements)
Track receipt of required documents and information and build files for the CAG
Multi-task using different workflow tools ensuring efficiency with accuracy of information
Ensure data integrity during file preparation and take action to correct errors in various systems (Synergy, CASPER, etc.)
Liberate time through front-end set-up administration, and communicating with Regional Banking partners regarding required client financials and documentation
Organize and clean-up CASPER applications prior to sending for adjudication
Leverage various forms of automation to assist in day to day tasks like: managing tracking sheets and ensuring timely electronic storage of documents
Manage multiple businesses or industries and workflow tools to assist with credit expectations
What do you need to succeed?
Proven efficient administrative and organizational skills, with strong attention to detail
Experienced in using MS Excel, Word and Outlook
Experience working in a fast paced, detail oriented operations environment
Change management experience and ability to adapt quickly in an agile environment
Proven ability to independently balance priorities and have effective time management skills
Understanding of the credit fulfillment process for Small Business/Commercial Banking
Experience with Synergy, CMS, CASPER, Panther and Covarity Dashboard
Knowledge of BFS products, processes and service
Bilingual in French and English
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Opportunity to develop new skills and knowledge within Risk Operations
A comprehensive Total Rewards Program including unlimited Enhance Performance Management compensation
Leaders who support your development
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities
At RBC, the health and wellbeing of our employees and candidates is always our top priority.
COVID-19 has accelerated change across our workplace, including our hiring practices! As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. Our recruiters will explain how our video-interview technology will be used throughout the recruitment process, and will be on hand to answer any questions you might have.
You will be given the opportunity to work from home, if you can be fully productive, and role requirements including regulatory obligations can be satisfied. We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
Health & Safety
For employees that may be required to work from our premises, we’re doing our part to safeguard your health, and taking extra steps to reduce the spread of COVID-19. All RBC premises will allow for required physical distancing requirements, and new routines and resources such as hand sanitizer, antiseptic wipes, masks, or other protective equipment.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Address: York Mills Centre
Work Hours/Week: 37.5
Work Environment: Service Centre
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 0
People Manager: No
Application Deadline: 12/03/2021
Req ID: 433079
Platform: Personal & Commercial Banking