CLIENT SUPPORT REPRESENTATIVE - ADVANCEMENT OPPORTUNITY AND GREAT PAY!
Interested in immense career progression opportunities? Do you thrive in a team environment and provide outstanding customer service? Then Tech Mahindra is the home for you! Come join our growing Tech M family and receive exceptional benefits starting day one, and be welcomed by our encouraging and supportive leadership team!
Tech Mahindra is one of the top leaders in the Call Center Industry! We have been supporting Fortune 500 Clients around the globe for 34 years with 125,236 employees across 90 countries.
· We offer great medical, dental and vision benefits effective day one - at no cost!
· Supportive, familial environment where you can learn and grow with a close knit team!
Pay rate of $14.42 per hour during training and followed by a performance Bonus where you can earn up to $1.08 extra per hour after training period.
The training will be held in office and work from Home option is available post training. The Batch start date will be first week of August.
We are looking for fulltime associates to support our client.
· Customer service oriented mindset
· Ability to work with multiple computer programs operating simultaneously, including Microsoft Word and Excel.
· Able to type a minimum of 35 words per minute.
Take Inbound Calls
· Answer incoming calls from customers who need assistance placing orders who are seeking information or who have service related inquiries.
· Utilize appropriate sales techniques to build good customer relationships and enhance the buying experience for the customer.
· Provide assistance when clients are ordering furniture or appliances.
· Set appropriate expectations for the customer and exceed customer commitments.
· Follow-up on issues for customers until resolution is reached.
WHY YOU SHOULD APPLY:
· Competitive pay rate and incentive structure!
· Benefits: medical, dental and vision benefits effective day one - Company Paid!
· Advancement Opportunities as we like to promote within' our Tech Mahindra family!
· Complimentary coffee/tea and hot chocolate
· On-site Parking
Reference ID: PS - AUG - T
Job Type: Full-time
Salary: Up to $15.50 per hour
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
- Work from home
- What is your current location ?
- customer service: 1 year (preferred)