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Functional Analyst, App Serv

TransLink Metro Vancouver Regional District, BC

Job details

Full-time

Benefits

Extended health care
Dental care
Tuition reimbursement

Skills

Computer Science
Enterprise software
DevOps
Business analysis
Bachelor's
Software development
IT
Business requirements
Business

Full job description

Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

The Functional Analyst, Application Services leverages business knowledge and technical expertise to ensure that assigned applications and technologies effectively support business strategies, objectives, processes and practices for an assigned business area. Supports the assigned business clients to identify and elicit business requirements, evaluate the current and future state business processes and provides technical advice. Liaises with key stakeholders and other BTS teams to identify, design, and deliver the technical solution in support of the business processes and objectives. Provides sufficient business and technical knowledge to identify, investigate, configure, repair, modify, test and implement functionality that resolves departmental client and/or stakeholder application or technical issues.

Qualifications

EDUCATION:

Undergraduate Degree in Computer Science, Applied Science, Business Administration or related field from a recognized institution including courses in business/systems analysis, general programming and the use of software development tools.

EXPERIENCE:

Requires three (3) years recent business analysis experience in supporting enterprise applications in an information technology environment following current and relevant frameworks such as ITIL, Modern Service Management, Lean, and DevOps, applying these guidelines and best practices, identifying and eliciting business requirements and processes, providing technical advice to business clients, analyzing, designing and delivering technical solutions through information engineering expertise. A further period of up to six (6) months in the position is required to become familiar with assigned TransLink information systems, policies, procedures, environment and user requirements.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Other Information

Posting Reason: Replacement
Number of Available Positions: 1

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process.

Please note: An equivalent combination of education and experience may also be considered.

Once in the process, testing will be used to confirm this suitability and all internal applicants will be required to obtain a pass mark of 70% on each component of the testing to demonstrate a minimum level of proficiency in the position.

An applicant’s overall score is comprised of the interview score and the reference score from the applicant's current supervisor. The required overall pass mark is 70%.

Discipline and attendance are performance factors and will be assessed during the job selection process.

All Unionized Employees or employees moving into a unionized position Please Note:

As of January 25, 2016, CUPE Local 7000 has withdrawn their support of the 2009 Mobility Agreement. Consequently, the terms and conditions of the agreement are no longer in effect for Enterprise-wide employees accepting employment at BCRTC, or BCRTC Employees moving to one of the other operating companies. In this regard, due to the withdrawal of support for the Mobility Agreement, employees in this transition will no longer receive any of the benefits of the said agreement, such as: accreditation for their prior service for the purpose of determining service-related entitlements or vacation or leave-of-absence entitlements, or the required benefits waiting period.

For the purposes of Selection under Article 7.11 (d), a 10% difference between candidates represents significantly and demonstrably higher under the COPE Collective Agreement.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

Salary $7,745 - $9,314 per month (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: February 01, 2024
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].

Marketing Statement

Responsibilities

Qualifications

Other Information

Other Information

Work Schedule

Work Designation

Rate of Pay

How to Apply

Equal Employment Opportunity

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