ControlChem Canada Limited is seeking a professional, organized and positive Office Administrator to join our Burlington team. This is an in-office position that plays an important role in supporting our sales, service and administrative operations. The successful candidate will be dependable, comfortable managing multiple priorities, and committed to providing professional service to both customers and team members.
Key Responsibilities
Provide administrative support to the sales and service teams, including processing pricing quotes, bids and general customer requests.
Answer incoming phone calls and provide a professional first point of contact for customers, visitors and staff.
Manage front-of-house activities, including receiving customers and visitors.
Assist with scanning, filing and maintaining organized company records.
Cross-train with the Order Desk and provide support with processing sales orders.
Assist with accounts receivable activities.
Manage and maintain information within the company’s cloud-based reporting software.
Process invoices, courier shipments and incoming and outgoing mail.
Support the day-to-day organization and flow of the office, including office supplies and common areas.
Work collaboratively with team members and take on additional responsibilities as required.
What We’re Looking For
Positive, reliable and professional approach, with strong customer and staff interaction skills.
Self-motivated and able to work independently while also contributing effectively as part of a team.
Strong interpersonal, written and verbal communication skills.
Professional and confident telephone manner.
Strong organizational skills with the ability to multitask and manage competing priorities.
Flexible and adaptable approach to work and time management.
Ability to maintain confidentiality and exercise sound judgment.
Comfortable with Microsoft Word, Excel and general computer applications, with a willingness to learn new programs.
Strong attention to detail and a commitment to accuracy.
Team-oriented attitude with a willingness to take direction and support continuous improvement.
Training & Requirements
ControlChem will provide required training in WHMIS, TDG and First Aid. The successful candidate must be able to reliably commute to Burlington, Ontario.
About ControlChem
ControlChem Canada Limited is a progressive and growing company dedicated to delivering high-quality water treatment solutions. We supply industrial clients with water treatment programs for boilers, cooling processes, wastewater and process systems. ControlChem is recognized for its commitment to high-quality customer service and practical water treatment solutions.
Job Types: Permanent, Full-time
Pay: $48,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Ability to commute/relocate:
- Burlington, ON L7L 4X2: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 3 years (required)
Work Location: In person
