Cashier A/R & Collections
St. Michael's Hospital
Toronto, ON
The Accounts Receivable and Collections Department, which includes the cash office, is responsible for the timely billing and collection of revenues from government entities, insurance companies, other healthcare institutions, patients, and non-patients. The majority these payments are processed through the cash office. The primary role of the Cashier is to operate the cash office and provide front line customer service to the patients and staff of Unity Health Toronto, at the St. Michael’s Hospital site. This also includes application of payments to the corresponding patient accounts and /or general ledger accounts for miscellaneous and non-patient payments. The Cashier accepts payment for services rendered by Unity Health Toronto (St. Michaels Hospital site) and prepares the daily bank deposits.

Providing customer service - front line staff servicing patients and hospital staff at cash office
Responsible for depositing and posting payment transactions on a daily basis
Ensuring payments are posted/applied to the correct accounts
Receiving cheques, cash and other forms of payment from patients; via mail; via other hospital departments
Responsible for posting direct deposit payments for the following areas: WSIB; Inter-Provincial; MEDAVIE Blue Cross payments; Private Insurance payments
Calculating billing charges and accepting payments for patients who are paying on site for services rendered in various departments of the Hospital
Collecting payments directly for sundry items, such as scrubs and pager deposits for medical interns and residents, as well advance payments for elective procedures
Responsible for the disbursement, maintenance and daily balancing of a petty cash float
Working with Manager and Team Leader to follow cash controls, and ensure proper cash controls are in place
Balancing petty cash disbursement listing against the outstanding vouchers including investigation of any discrepancies
Verifying both online and manual petty cash vouchers including amount, account numbers and authorizing personnel
Responsible in balancing the till on a daily basis
Maintaining up-to-date filing and document management systems
Other duties as required

Community College Diploma in Accounting or Business (2 year), or equivalent work experience
2 years hospital/health care experience preferred
2 years cashier experience
Strong communication and analytical skills
Excellent organizational skills and attention to detail
Excellent customer service skills
Ability to multi-task in a fast paced environment
Team player