Location: Toronto – University Ave office (Hybrid)
In this position, you’ll be based in the Toronto office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex
We give you a world of potential
Computershare Corporate Trust has a unique opportunity for someone to contribute their talents and strengths as an Associate Relationship Manager.
A role you will love
The ARM is responsible for providing support to the Director and the RMs in servicing the RPTS clients. Ensuring that the day-to-day obligations are met and that queries are responded to accurately and within agreed timeframes.
Some of your key responsibilities will include:
- Assist the Director and RMs to maintain relationships with key personnel of clients ensuring retention, satisfaction and profitability of existing clients.
- Work closely with clients on intervention and escalated items to ensure prompt resolution.
- Help resolve client issues by working with other units within Corporate Trust or other departments within the company.
- Works either independently or with RMs to ensure proper follow-through of client requests.
- Assists with overdue receivables collection.
- Assists with creating internal and external documentation such as operating procedures, client notices, fee proposals and other types of documents.
- Drafts professional correspondence to clients and industry partners.
Communicates professionally verbally and in writing.
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What will you bring to the role?
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree (B. A.) from college or university; or three to seven years related experience and/or training; or equivalent combination of education and experience
- Familiar with securities legislation
- An expert level competence in Microsoft Word, and Excel
- A strong understanding of registered plans;
- Bilingual (English/French) would be an asset
3-5 years in an office setting, legal or financial experience preferred
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Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about life at Computershare, visit computershare.com/careers-handbook.
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