Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.
We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.
This job posting is for an existing vacancy in the organization.
As Associate Director, Patient Services, you will play a critical role in advancing our mission to transform the lives of patients living with severe autoimmune diseases. You will lead the delivery of an integrated and personalized patient experience, driving meaningful outcomes across diagnosis, treatment initiation, treatment fulfillment, adherence, and disease management.
Reporting to the Director, Patient Services, you will lead the day-to-day management of the MyPATH ® Patient Support Program, ensuring operational excellence, program sustainability, and continuous improvement. You will collaborate closely with cross-functional partners, including Marketing, Medical Affairs, Market Access, Sales, Regulatory, Finance, Legal, and Compliance, to deliver a best-in-class experience for patients and healthcare providers while supporting the organization's strategic objectives .
argenx Canada Inc ( located in Vaughan, Ontario) is the Canadian subsidiary of argenx BV, headquartered in Ghent, Belgium.
Patient Support Program Management:
Collaboration and Partnerships:
Develops and maintains strategic partnerships across Sales, Marketing, Market Access, Medical Affairs, PSP Operations, Regulatory, Finance, Legal, and Compliance.
Builds productive and collaborative relationships with key external stakeholders, including advertising agencies, PSP vendors, and EMR support partners.
Supports the Director, Patient Services in the planning and execution of PSP Vendor Collaboration Meetings, both virtual and in-person, throughout the year.
Leverages patient support program data to drive strategic decision-making, optimize operational performance, identify meaningful insights, and improve patient outcomes.
Operational and Compliance:
Partners with the Director of Finance to manage budgets, invoicing, and financial reporting, while monitoring variances and escalating significant risks as appropriate .
Develops and m aintains collaborative cross-functional partnerships across Sales, Marketing, Market Access, Medical Affairs, Finance, Legal, and Compliance.
MBiotech , MBDC, Other related programs
Preferred 7-10 years of relevant biopharmaceutical, specialty pharmaceutical, healthcare, patient services, market access, reimbursement, or related industry experience
Preferred +5 years of Patient Support Program (PSP), patient services, marketing, market access, reimbursement, or patient access experience, including responsibility for program operations, vendor management, and cross-functional collaboration.
At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.
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