Provincial Operations Manager, Disaster Management
Canadian Red Cross
Edmonton, AB
The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is currently seeking a Provincial Operations Manger, Disaster Management (DM) for Alberta and Northwest Territories. Reporting to the Senior Manager, Disaster Management, Alberta and Northwest Territories, this position is accountable for the DM operations within the province, ensuring organizational preparedness for responding to regular, recurrent and episodic events based on hazard and risk assessment. This includes participating in the planning and integration of complementary CRC public preparedness initiatives. During response and recovery operations, the incumbent ensures that Society policies, standards, and procedures are followed and that needs of communities and persons affected by disasters, falling under the mandate of the CRC, are addressed. This position will work alongside the Manager, Systems and Readiness, DM to ensure Alberta and Northwest Territories alignment with National standards, systems and tools.

Key Responsibilities

Responsible for DM coordinators meeting recruitment initiatives to achieve set targets within AB and NWT, in collaboration with Volunteer Resource Services (VRS), Manager, Volunteer Experience and Engagement, AB and NWT.
Assess requirements of a skilled DM workforce through effective strategic and operational workforce planning and provide recommendations to the Senior Manager, DM.
Works with the Provincial Manager, Systems Readiness, DM and the Provincial Preparedness and Training Coordinator, DM, to determine training needs and implement training plans across AB and NWT by working with DM Coordinators.
Manages personnel to deliver on objectives and support continuous improvement of operations including, but not limited to: coordination of team roles, objective setting, performance assessments, coaching and mentoring.
In coordination with CRC DM Leadership, is accountable for AB and NWT readiness to respond to level 1-3 type disasters, including systems, stock readiness and workforce; and contributes to level 4-5 planning.
Works with the supply chain management team to ensure vendor and supplier agreements are secured to operationalize readiness, response and recovery activities for level 1 to 3 emergencies.
Assists with Provincial Disaster Coordination Team (PDCT) during provincial/territorial and national disaster responses, and lead activations as assigned during the response.
Develops in consultation with Senior Manager, DM, a government relations approach for community and relationship mapping aligned with DM Foundations, Readiness and Technical Standards.
Supports the strategy for CRC to be recognized as the partner of choice in AB and NWT through building strong and effective working relationships with all levels of government, key provincial/territorial/local stakeholders.
Identifies, pursues and where appropriate leads negotiations of agreements with municipal levels of government to secure and define CRC support in times of disaster or emergency.


Education and Experience:
The minimum qualifications for this job include a bachelor’s degree and/or community college diploma in one or more of the following disciplines: emergency/disaster management, leadership, administration, planning and evaluation, social sciences, community development, volunteer management, or a related field. A minimum five (5) to seven (7) years of job-related experience at a community-based program level including experience leading teams, working with and managing volunteers, or an equivalent combination of education and experience.

Abilities and Skills:
Proven ability to develop and maintain relationships with a broad range of stakeholders
Strong written and verbal communication skills in English, comfortable presenting to broad audiences
Self-learner and self-starter; can work with minimal guidance within assigned responsibilities
Ability to work as part of a high performing team, contributing to positive team morale and demonstrating high standards of professionalism
Effective at crafting solutions to complex problems and challenges
Current First Aid certification or willingness to take training
Valid Provincial Class 5 drivers license

Fluency in French or another language
Experience and training in media and public speaking
Experience in project management

Working Conditions

Duties are principally conducted at the Canadian Red Cross office, located in Edmonton, Alberta.
Regular travel throughout the province will be required. While most of the work is performed in an environment which is mostly clean and comfortable, field missions can involve working in environments that are unstable and with unpredictable access to basic services in emergency contexts.
Ability to be on-call/without notice to respond to emergencies, including weekends and holidays.
This position requires a successful Canadian criminal record check and a satisfactory driver’s abstract.

We offer a competitive compensation and benefits package that includes medical, extended health, dental, life insurance, paid vacation and pension plan.

The Canadian Red Cross Society is an equal opportunity employer. While we appreciate all responses, only candidates under consideration will be contacted. Please note that relocation funding is not available for this position.

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