Description
The Card and Travel Management within the Supply Chain Management is currently seeking a Full-time Regular Manager, Corporate Cards, Supplier Administration and Travel.
The Supply Chain Management Department (SCM) is responsible for the procurement and distribution of materials and services, supplier setup, payment and expense reimbursement activities in support of the University of Calgary's day to day operational requirements, the card and travel programs and procurement of major capital construction activities. Reporting to the Associate Director, SCM, the Manager, provides supervision and guidance to the program and employees working in this area. This position will be responsible for activities associated with the Corporate Card program, including monitoring, promotion, education and subject matter expertise as well as management of the supplier database. The successful candidate must be a team player and strive to provide excellence in customer service to their University clients. This position will interact and work cooperatively with all members of the Supply Chain Management Team as well as all internal and external customers and suppliers.
The Manager, Corporate Cards, Supplier Administration and Travel is responsible to ensure that SCM meets its operating requirements by providing guidance to a team of up to six employees. Utilize strong interpersonal, communication, organizational, judgment and time management. The Manager will assist in the management of the Card program and the Supplier Database for the University. These include the management of the Purchasing Card (P-Card),Travel and Expense Card (T&E Card), Visa Payables Automation (VPA) and the coordination of activities with the University preferred card and travel agencies. The Manager will be required to implement strong controls to ensure the program in monitored appropriately. This role will impact and influence expenditures in the range of $35M to $40M. Will also include the setup, maintenance and monitoring of supplier information files within the ERP system as per the Supply Chain Management procedures, audit controls and business rules.
Summary of Key Responsibilities (job functions include but are not limited to):
-
Interview and selection of staff for their immediate team (direct reports). Manage performance of all direct reports. Prepare and communicate annual performance reviews.
-
Responsible for all aspects of performance management, including hiring, training, staff development, performance evaluation, disciplinary action and dismissal.
-
Oversee the daily activities of assigned work team ensuring workloads are maintained and compliance with all operational policies and procedures.
-
Educate and lead direct reports and faculty/business unit clients on applicable operational policies, procedures and their application to University of Calgary Card Programs.
-
Contributes to the departmental strategies and achieves departmental goals through coordinating the work of staff.
-
Coaches, directs and mentors team members while inspiring potential, trust and learning, while delivering results.
-
Lead staff meetings to ensure internal business requirements are being met.
-
Manage relationships with key internal/external clients and stakeholders to problem solve, provide conflict resolution, trouble-shoot, and ensure involvement in campus logistical and operational matters.
-
Strategize with peers within department and across campus to train, share learning and understanding of Card Programs and Supplier management.
-
Responsible for the content of all training materials for internal/external clients.
-
Liaise with Finance departments, particularly UService, Research Accounting, Financial Reporting and Financial Operations, as well as all faculties and departments.
-
Promote the services of the Card program and Supplier Management and act as a resource for addressing logistic and operational issues.
-
Use tact and diplomacy to share information and handle issues as they arise.
- Ensures process improvements and change management initiatives are being carried out for the Card Program and Supplier Database Management.
-
Leads and ensures implementation of systems and changes to day to day operations are followed while influencing staff for a positive outcome.
-
Establishes policies and procedures pertaining to the Card Program and Supplier Database.
-
Makes recommendations to senior management for changes to other policies, procedures and systems related to cards and supplier management.
-
Collaborates and determines operational goals with a preferred card supplier to ensure program compliance and effective management.
-
Ensures regular communication to University staff/suppliers on procedures and policies related to card and travel management programs.
-
Resolves complex client issues maintaining a high standard of customer service and confidentiality.
-
Performs data analysis to identify cost saving opportunities and process efficiencies.
-
Acts as liaison with departments, faculties and senior administration to ensure understanding of and compliance with card and travel policies and procedures.
-
Coordinates travel and expense policies, supplier controls, procedures and systems training.
-
Contributes information and expertise and keeps up to date on relevant trends, systems and developments with colleagues at other Canadian universities and relevant professional organizations.
-
Undertakes special assignments and projects as requested by direct supervisor.
Qualifications / Requirements:
-
A University degree in Business is required. An equivalent combination of work experience and education may be considered.
-
Five to seven years of work experience in corporate card management are required.
-
Demonstrated leadership capabilities, including supervisory experience, required.
-
Demonstrated knowledge of best practices for e-commerce and e-business systems is preferred.
-
Experience with purchasing, contract management and supplier relationship management preferred.
-
Excellent communication, strategic thinking, organizational, analytical and interpersonal skills.
-
Sound judgment and effective decision-making to align with the University's strategic initiatives and be a team leader with the ability to build consensus, productivity within teams and develop teamwork at all levels of the organization.
-
Ability to drive and facilitate change.
-
Able to deal with shifting priorities and remain professional in stressful situations.
-
Capable to multi-task and work in an environment with constant change.
-
In-depth knowledge of PeopleSoft, particularly the Accounts Payable, Supplier and Expense modules.
Application Deadline: August 6, 2024.
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.
This position is classified in the Management Career Band, Level M1 of the Management and Professional Staff Career Framework.
For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.
About the University of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion ([email protected]) and requests for accommodations can be sent to Human Resources ([email protected]).
Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.
We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.
