At Thorwin, you are in a great place! We are growing ...
Thorwin Properties is a large innovative property management and development company in Winnipeg. We are an equal opportunity employer and is committed to building an inclusive and diverse work environment. Focused on providing quality apartment homes, we currently own and manage approximately 2200 apartment rental units within Winnipeg. To know more about our company, please visit our website at www.thorwin.ca (http://www.thorwin.ca).
This is a full-time permanent job opportunity working 40 hours a week, Monday to Friday.
We offer:
- Competitive salary depending on qualifications and experience
- Competitive benefits (Health, Dental, Life & Disability Insurance, Health Spending, Company Pension, Free parking, Employee Assistance Program, paid Vacation and Sick time)
- Growing company and Long-term stability
- Coaching and support in a team environment
- Professional growth
We are looking for a Receptionist/Office Assistant to provide reception, general and administrative support of office operations and perform a range of various entry level duties as assigned. The Receptionist / Office Assistant will be part of the Administrative Team and will be responsible to support the Property Management Team with a focus on customer service. The duties include but not limited to:
Reception
- Greeting residents and other visitors
- Handling various resident requests and complaints.
- Answering the Mitel telephone system and routing calls as well as voicemails.
- Receiving electronic documents and forwarding appropriately.
- Responding or routing all resident email communication.
- Handling all resident portal inquiries.
- Scheduling appointments and meetings for the Property Management Team.
- Receiving and managing incoming deliveries.
- Maintaining the reception area to create a clean and welcoming environment.
General Clerical
- Perform administrative and clerical duties including scanning documents, faxing, photocopying, electronic filing, data entry.
- Support the needs of Property Management and Administrative Teams as they relate to day-to-day operations, office activities and project work.
- Assist with administrative overflow and special projects and assignments as needed
- Assist in the preparation of reports, and spreadsheets as required, update project tracking sheets
- Handle and track all incoming and outgoing deliveries / couriers / mail.
- Maintain and monitor office equipment
- Other duties as assigned
Data Entry
- Tenant notes / Yardi memos
- Update tenant files in Yardi
Qualifications
Experience:
- Minimum grade 12 or equivalent
- Minimum 1year Receptionist /Office Assistant experience
- Experience working in a property management company would be ideal
Knowledge, skills, and abilities:
- Strong employee, peer, and client relationship building skills with a warm and genuine personality
- Strong oral and written communication skills
- Participation in company activities, public listings of our staff and company pictures on our website is expected.
- Well organized, attentive to detail, especially while performing repetitive tasks
- Skilled in establishing priorities, managing workload and time efficiently
- Self-motivated and able to work independently with minimal supervision
- High degree of discretion dealing with confidential information
- Intermediate level computer skills with working knowledge of Microsoft Word, Excel, and Outlook with typing speed of 50 wpm
- Knowledge of Yardi system an asset
