Inside Sales Representative
RS Breakers & Controls is an Original Equipment Supplier that provides excellent customer service and customized electrical solutions. We have branches in Mississauga, Saskatoon, and are excited to announce that we are opening a branch in Calgary. Our warehouses stock over 100,000 products, including MCC wrapper/buckets, panel switches, circuit breakers, bus plugs, distribution panel boards, and so much more. We stock products of all amperages and voltages to serve residential, commercial, and industrial needs. We are a fast-growing company, with many advancement opportunities.
The Position:
This is a full-time sales position based at our location in Calgary, Alberta.
Reports to:
This position reports to the Alberta Sales Manager
Responsibilities:
- Prepare sales quotes/sales orders.
- Assist walk-in customers.
- Respond to inbound inquiries (phone and email) and leads promptly and professionally.
- Prepare return merchandise authorization forms (Sales returns).
- Build strong relationships and rapport with customers.
- Actively seek out new clients and other opportunities for growth.
- Use knowledge and training to ensure that the customer gets exactly what they need within their budget, as quickly and easily as possible.
- Provide superior customer service experience.
- Support shipping, receiving, inventory, and warehousing as required.
- Perform appropriate duties, as assigned by management.
- May require travel or site visits.
Qualifications:
- Minimum of 2 years' experience in a customer service or sales role.
- Experience using and maintaining CRM software (Microsoft Dynamics 365/Business Central) is preferred.
- Experience generating quotations and cold calling.
- Sales and customer service experience in the electrical industry a definite asset.
- Strong organization and communication skills.
- General computer literacy.
- A valid Driver's License and access to a vehicle is an asset.
- A desire to learn and grow within the company through advancement opportunities.
