The Bookstore Manager supervises all aspects of retail business in the campus bookstores including the acquisition of textbooks and course materials for the campus bookstores and the online store.
The Manager provides direction and oversight of all functions at the university bookstore, including staffing, supervision, development of store staff, maintenance of sales and inventory records, store layout and programs/projects.
The incumbent monitors the financial performance of the store, keeping track of revenues and expenses to ensure profitability. The Manager provides regular reports, ensuring the bookstore is exceeding sales expectations, keeping margins on target and adhering to the expense budget provided by Financial Services and Ancillary Services
- Completion of a two (2) year diploma in Business Administration or other related discipline from a recognized post-secondary institution.
- Five (5) years of related experience in a bookstore and/or retail environment in a management or leadership position.
- Demonstrated experience in purchasing and inventory management, preferably in a bookstore environment.
- Demonstrated experience in the publishing industry – particularly in the academic division.
- Must have strong supervisory skills, specifically in the areas of employee development, including performance management and team building.
- Strong interpersonal, relationship building and conflict resolution skills.
- Familiarity with computerized retail environments and bookstore inventory management systems.
- Strong verbal and written communication skills.
- Possesses and inspires a high level of customer service in a retail environment.
- Very strong computer skills are essential with an emphasis on knowledge of enterprise database systems and database reporting.
- Proficiency in Microsoft Office Suite, Banner, FAST, and general knowledge and POS experience is required.
- Capable of cash management, daily reconciliation, budget management and forecasting.
- A high level of personal effectiveness in the workplace, including the ability to work efficiently under pressure, to respond appropriate to challenging situations, and to achieve objectives within deadlines.
- Ability to prioritize, organize and deliver a complex workload under pressure adhering to strict deadlines.
- Ability to work effectively and collaboratively with academic and administrative colleagues.
- Customer service experience.
- Knowledge of a broad range of issues involved in cross-border and international trade (duty, customs, brokerage).
- Ability to work flexible and varied hours (evenings, weekends, holidays and expanded daily hours) as required.
Please submit your resume and cover letter by the application deadline.
The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.
UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students.
Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to [email protected]. Learn more about our commitment to diversity and inclusion.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.
UFV is committed to the principle of equity in employment.
