Become Our Next Hospitality Champion
At Radius, we're more than a restaurant.
Our vision is to inspire a world of togetherness, enjoyment, achievement, and memories while making an impact in the lives of others.
Our mission is to be the local gem delivering world-class food, drinks, music, and hospitality while creating a loyal community people feel proud to be part of.
We're currently seeking a charismatic, organized, and hospitality-driven Supervisor to help lead our front-of-house team and deliver exceptional guest experiences every day.
This is a hands-on leadership role for someone who loves people, takes pride in their work, and understands that true hospitality is about creating meaningful connections and unforgettable moments.
Who You Are
You are someone who:
- Leads by example and inspires others through action.
- Has a natural ability to connect with guests and build relationships.
- Takes ownership and thrives in a fast-paced environment.
- Is highly organized with excellent time-management skills.
- Loves hospitality and believes in creating remarkable experiences.
- Can confidently tell stories, recommend food and wine, and bring our brand to life.
- Stays calm under pressure and finds solutions when challenges arise.
- Understands that great leadership means supporting both guests and teammates.
Your Role
As a Supervisor, you will be a key leader on the floor and an ambassador of the Radius culture.
Responsibilities include:
Leadership & Operations
- Acting as a key holder for the restaurant.
- Opening and closing the restaurant according to company standards.
- Cash management, reconciliations, and daily reporting to the senior leadership team.
- Providing leadership and oversight to the front-of-house team.
- Supporting staffing, coaching, performance, and shift execution.
- Ensuring operational excellence throughout every service.
Guest Experience
- Managing and executing steps of service in alignment with Radius standards and values.
- Guiding guests through exceptional dining experiences.
- Responding quickly and professionally to guest needs and concerns.
- Creating memorable moments that drive guest loyalty and community connection.
- Supporting reservations, guest flow, and overall dining room experience.
Service Excellence
- Serving tables and providing elevated hospitality.
- Bartending and delivering exceptional beverage experiences.
- Working collaboratively with the kitchen team to ensure seamless execution.
- Maintaining a strong presence on the floor during service.
- Supporting all areas of the operation when needed.
Communication & Accountability
- Reporting directly to the Front of House Manager and General Manager.
- Communicating effectively with all departments.
- Upholding company policies, standards, and culture.
- Driving performance, accountability, and continuous improvement.
What Success Looks Like
Successful Radius Supervisors live our values every day:
TRUST
You do what you say you'll do. Guests and teammates know they can depend on you.
CARE
You genuinely care about the success of your team and the experience of every guest.
REMARKABILITY
You create experiences that exceed expectations and leave lasting impressions.
FUTURE FOCUSED
You continuously look for opportunities to learn, improve, and help grow the business.
PERFORMANCE
You hold yourself and others to high standards and consistently deliver results.
Why Radius?
- Join a growing hospitality company with a strong culture and vision.
- Work alongside a passionate team committed to excellence.
- Develop leadership skills and advance your career.
- Help create experiences that bring people together and build community.
- Be part of a company where hospitality, relationships, and culture matter.
If you're ready to lead from the floor, inspire a team, and create remarkable guest experiences, we'd love to meet you.
Pay: $20.00 per hour
Expected hours: 25.0 – 40.0 per week
Benefits:
- Discounted or free food
- On-site parking
Ability to commute/relocate:
- Burlington, ON L7R 2G3: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- Supervising: 3 years (required)
Licence/Certification:
- Smart Serve Certification (required)
Work Location: In person
