Temporary Full Time (Up to 3 years)
Reporting to the Manager Staff Scheduling, the Staff Scheduling Lead will be responsible for the oversight of activities in the
Staffing Office and the deliverables of the Staff Scheduling Clerks (development posted schedules, processing leave requests,
regular stakeholder engagement), development of staffing office schedule, audit of pre-posted schedules and the
investigations into inaccuracies and or staffing complaints in relation to a posted schedule or call out procedure.. The Lead will
be responsible for the daily supervision of Staffing Office team, monitoring performance standards and taking action, making
revisions and addressing non-conformance items with staff in support to and with the Manager. The Lead will participate in
recruitment, coaching, performance assessment and disciplinary activities. In addition this role will have a working knowledge
of recruitment, compensation and benefits leave administration and labour relations.
- Be the first point of contact for the Staffing Office Clerks in supporting queries and troubleshooting daily activities and
deliverables of the staffing office
- Develops and maintains service standards for staffing scheduling functions to ensure timely and efficient scheduling
- Monitors performance and takes corrective action as required, providing supportive guidance and counseling; consults
with Manager, Staff Scheduling to keep them apprised of performance of team members
- Establishes and maintains effective working relationships with hiring managers and provides strategic and expert advice
in staff utilization, to achieve program/department goals; conduct related research as warranted
Required Qualifications and Experience:
- Ensure compliance of practices aligns to Collective Agreement language
- 2 year College Diploma in business or Office Administration or equivalent education and experience.
- Minimum 3 years’ experience developing electronic schedules in a complex healthcare environment
- Certification in Project Management or lean methodologies preferred
Located in Kingston, Providence Care is Southeastern Ontario’s leading provider of aging, mental health and
rehabilitative care. Continuing the legacy of our Founders, the Sisters of Providence of St. Vincent de Paul,
Providence Care provides care and services at Providence Care Hospital, Providence Transitional Care Centre,
Providence Manor Long-Term Care home and community locations across Southeastern Ontario.
Providence Care is Fully-affiliated with Queen’s University and St. Lawrence College; Providence Care is a centre
for health care, education and research, and a member of the Council of Academic Hospitals of Ontario.
To apply for this position please email your Covering Letter and Resume quoting reference number in subject
line to email@example.com
To learn more about Providence Care and other opportunities please visit:
We are committed to inclusive and accessible employment practices – Please notify the above if you require an accommodation to fully
participate in the hiring process or require recruitment documents in French.