Medical Office Assistant with Ophthalmology Experience (North Burnaby)
Join Our Ophthalmology Team as a Front Desk Superstar
We are a dedicated ophthalmology office seeking a warm, organized, and confident individual to become the friendly face and backbone of our practice. Here, every team member plays a vital role in creating a smooth, compassionate experience for our patients—where their vision and well-being come first.
Role Overview
As our Front Desk Point Person, you will be the essential link between patients, staff, and physicians. Your ability to manage a fast-paced environment with kindness and professionalism will set the tone for every visit. We value calm under pressure, multitasking skills, and a genuine desire to support patients and colleagues alike.
Key Responsibilities
- Answer and triage incoming phone calls efficiently and courteously
- Manage and file incoming faxes and electronic scans promptly
- Schedule patient appointments with accuracy and care
- Handle referral triage and booking to keep patient flow seamless
- Conduct visual field and intraocular pressure (IOP) (testing as needed)
- Assist staff and physicians maintain smooth daily operations
What We’re Looking For
- Experience in an ophthalmology office is a strong asset
- Highly organized with excellent communication skills
- Ability to multitask efficiently while maintaining a calm and professional demeanor
- Strong computer skills, especially with scheduling software and Accuro EMR
- Independent problem-solving abilities with a team-oriented mindset
- Kindness, compassion, and the ability to de-escalate challenging situations
What We Offer
Joining our team means becoming part of a supportive environment where each person’s contributions are valued. You’ll gain hands-on experience in ophthalmology, grow your skills, and work alongside passionate professionals committed to patient care excellence.
How to Apply
If you believe you are the perfect fit for this rewarding role, please send your resume along with a detailed cover letter explaining why you are the best candidate. We appreciate candidates who can manage their tasks independently while thriving in a collaborative team setting.
Job Types: Full-time, Permanent
Pay: $22.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Education:
- Secondary School (required)
Experience:
Licence/Certification:
- Medical Office Assistance Certificate (preferred)
Work Location: In person
