Employment Status: Part-Time Casual (Temporary)
✓ Pension
✓ Weekdays ✓ Weekends ✓ Days ✓ Mornings ✓ Afternoons ✓ Evenings ✓ Assigned Shift
Program Coordinator – Youth, Adult, Older Adult Programs
Competition Number: 25463
Primary Work Location: RIM Park Manulife Sportsplex & Healthy Living Centre, Waterloo Memorial Recreation Complex & Community Pavilion, Albert McCormick Community Centre, and Moses Springer
Posting Status: Internal & External Job Posting
Hourly Rate: $24.60
Number of Positions: 1 (Current Vacancy)
Employment Group: Non-Union
Job Status: Casual Part Time Temporary (up to 24 months)
Posting Release Date: July 2, 2026
Hours of Work: Up to 24 hours per week*
Posting Closing Date: July 12, 2026
Why work with us:
The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.
Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.
For more information about the City of Waterloo’s Strategic Plan, Vision, Values & Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.
What we offer:
- Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.
- Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.
- A commitment to environmental sustainability as demonstrated in many plans and policies. For example, we are working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.
- Certification as a Living Wage Champion.
- Defined Benefit Pension Plan (OMERS) eligibility for all employees.
- Up to 10 paid Reservist Leave days per year, with single contribution OMERS buyback option for any unpaid time.
- Substantial internal and external training and development opportunities.
- Enjoyable employee-wide events, activities, site visits, BBQs to connect with co-workers.
- Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members.
…And so much more!
What you will do:
Reporting to the Manager, Community Programs and Inclusion Services in the Community Services Division, your primary responsibilities will include, but are not limited to, the following:
- Facilitate the coordination and on-site delivery of Recreation and Community programs and activities for a variety of participants, with emphasis on adult and older adult programming.
- Provide excellent customer service to program participants, monitor for safety, and ensures policies and procedures are being followed; may be required to support participants with basic instruction on occasion.
- Provide operational and administrative support for programming, such as communicating with program participants, tracking attendance, transporting program equipment and supplies to various facilities, monitoring inventory of program equipment, data collection and entry, and tracking statistics.
- Assist the programming team with the development, program planning, implementation, and evaluation of recreation and community programs.
- Work cooperatively with other City staff to ensure successful delivery of programs.
- Acts as liaison between instructors, program partners, and the programming teams.
- Assess and respond to incidents, problems, and emergencies as required in accordance with policies and procedures.
- Provide routine activity summaries and document incident reports if required.
- Provide support and guidance to Program Associates and/or Program Leaders within the facility as needed.
- Other duties as required.
What you will bring:
- Minimum Grade 12 education or equivalent.
- Either completed or in the process of completing a diploma or degree program in Recreation and Leisure Service, Sports Administration or Management or a related field.
- One (1) year of related experience organizing and monitoring recreation or community programming.
- Experience working with various age groups and in an municipal environment an asset.
- Ability to communicate effectively, both verbally and in writing.
- Proficiency with office technology and computer applications such as Outlook, Word, and Excel; familiarity with ACTIVENet software an asset.
- Previous experience with administration, data collection, and reporting an asset.
- Exceptional customer services skills with ability to work cooperatively, efficiently and effectively with co-workers, customers, and user groups.
- Self-starter, highly organized and strives in a fast-paced work environment with multiple demands.
- Demonstrates innovative and creative thinking processes with a focus on continuous improvement.
- Must be able to perform physical duties of the job including standing and walking for prolonged periods, lifting, and moving equipment.
- A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
- Strong commitment to delivering quality customer service.
- Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.
What we will require:
- A valid Vulnerable Sector Check satisfactory to the City.
- High Five’s Principles of Healthy Childhood Development (PHCD) certification.
- Standard First Aid with CPR C certification recognized by the Workplace Safety Insurance Board (WSIB) required or to be obtained at own expense within first month of employment.
- Valid MTO ‘G’ or 'G2' class driver’s licence in good standing with access to reliable transportation for business use purposes is an asset for this position to be able to transport equipment and supplies to various facilities.
- Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable
Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):
The City of Waterloo acknowledges that our work takes place on the traditional territory of the Haudenosaunee, Anishinaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.
Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email [email protected], quoting the position and competition number. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.
Our use of AI during recruitment:
Our applicant tracking system includes artificial intelligence (AI) features, such as tools that highlight relevant work history or suggest potential job matches. These features are built into the system and may be visible to staff. AI does not make any screening or hiring decisions, and all decisions about interviews and hiring are made by City staff in accordance with applicable City policies and procedures.
