Who are We?
For over 25 years, The Cell Phone Centre has been the AUTHORITY in mobile phone communications in Ottawa, Cornwall and Hawkesbury Ontario. We pride ourselves on an EXCEPTIONAL client experience by providing our unique, legendary, out-of-this world service.
The Cell Phone Centre (Telus and Koodo Mobile Authorized Dealer) is currently recruiting for Full Time sales associate to join our Team.
Our team of Retail Specialists drive sales by offering best-in-class mobile plans to our customers.
As a Telus/Koodo Mobile Brand Ambassador, you live out our Values to provide exceptional customer service, ensure an engaging and rewarding workplace for yourself and your peers and drive continuous sales results.
Expected A-Player Outcomes
Exceed Monthly Targets. We expect our reps to meet and exceed $10K in monthly sales revenues
Support initiatives and structure designed by the Cell Phone Centre. Follow the Playbook and support efforts designed to improve client service levels.
Track key metrics for Client Experience to ensure that the highest quality of service is provided. Focus on the four key metrics for weekly tracking to include phone calls, emails, and online chats.
Previous wireless and retail experience are an asset
You need to be passionate about connected technology and how it impacts people’s lives
You will need to have great people skills – for example: being a good listener, able to build relationships, and able to overcome objections
A natural curiosity about technology, telecommunications, and sales
You’ll need to be flexible: ability to work weekdays, evenings, and weekends is a must
Aggressiveness-Moves quickly and takes a forceful stand without being overly abrasive
Attention to Detail-Does not let important details slip through the cracks or derail a project.
Communication - Speaks and writes clearly and articulately without being overly verbose or talkative.
Efficiency-Able to produce significant output with minimal wasted effort.
Honesty/integrity- Does not cut corners. Earns trust and maintains confidence. Does what right. Speaks plainly and truthfully.
Flexibility/adaptability-Adjusts quickly to changing priorities and conditions. Copes effectively with complexity an change.
Persistence - Demonstrates tenacity and willingness to go the distance to get something done.
Work Ethic-Possesses a strong willingness to work hard and sometimes work long hours to get the job done. Has a track record of working hard.
Benefits and Perks
$2000 Signing Bonus
Professional Development and Education
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