Job Title: Inside Sales Representative
Report To: Sales Manager
Placement Type: Permanent
Address: Edmonton
Work Location: Remote
Hours: Monday to Friday, Day Shift
Our client, a large Alberta-based organization, is seeking Inside Sales Representatives to join their team. This is a fully remote role open to candidates anywhere in Alberta, with one office day a month in Edmonton or Calgary. This position is a strong fit for proven sales professionals who value a flexible work environment and an extremely aggressive compensation plan.
Responsibilities:
- Handle a high volume of inbound and outbound calls, using strong interpersonal skills to build rapport and trust with
existing and prospective customers.
- Make outbound calls to follow up on web inquiries and lost leads, and to book appointments.
- Carry out retention calls and build long-term relationships with existing customers.
- Drive increased market share by consistently achieving and exceeding sales results.
- Consistently achieve key performance indicators and metrics.
- Apply the eight steps of consultative selling on every call, for both sales and retention.
- Develop customer insight to align the appropriate solution to what the customer actually needs.
- Handle customer inquiries, billing questions and benefit follow-ups.
- Build a strong corporate and personal brand by demonstrating integrity, following up, and delivering on customer commitments.
- Consistently meet customer commitments and follow-up requirements.
- Execute all administrative requirements to create and process contracts.
- Work closely with internal stakeholders to deliver the best possible experience for customers.
- Collaborate and proactively engage with leadership and peers to execute on sales and customer expectations.
- Engage with leadership in weekly coaching sessions to further develop skills and competencies.
- Secure the applicable industry licensing, A&S and Life, as part of the onboarding process.
- Proactively create and execute a personal development plan through discussions with leaders.
- Act in the best interests of the organization, its customers and the community.
Must Have Qualifications:
- 2+ years of recent direct sales experience in a role with clear KPIs and targets
- A proven track record of hitting sales targets
- Able to work remotely from a designated, non-distracting home workspace
- Available to travel to the Edmonton or Calgary office for monthly team days and quarterly incentives
- Able to pass the LLQP licensing exams within the first month, with up to three attempts allowed
Like To Have Qualifications:
- 3 to 5 years of sales experience
- An active LLQP licence or an insurance background
- Experience in telecom, financial services, hospitality or insurance
- Previous B2B sales experience
- Experience with high-volume calling or outbound prospecting
Why You Should Work Here:
- Extremely aggressive compensation plan and total rewards ($100K+/year OTE - year 1)
- Base plus quarterly commission with very high earning potential.
- Excellent benefits
- Vacation: 15 days to start
- Flex days: 12 flex days a year, plus the earned day off program.
- Pension: Employer pension plan
- Paid winter break
- Extensive room for growth and progression within the organization
- Recognition programs including a President's Club and annual trips
- A nationally recognized top employer
- All equipment required to work from home is provided
Work Location: In person
