Must Have FCA Experience!!
Responsibilities:
- Manage a Service Department to achieve sales, profits, and efficiency by maximizing production, controlling costs, marketing, building a clientele and establishing employee relationships.
- Ensure high quality service and repairs are provided to customers.
- Direct and schedule daily activities of all service staff.
- Establish processes & standards to ensure customer satisfaction and efficient operations.
- Review completed jobs for quality control purposes.
- Handle customer inquiries and or complaints.
- Guide and evaluate performance of service department staff.
- Conduct regular meetings with department staff to review goals, suggestions and/or concerns.
- Follow all company and manufacturer policies, directives, and procedures.
- Ensure staff compliance with required health and safety regulations.
- Shipping and receiving of parts
- Perform additional duties as required
Requirements:
- Strong decision making and multitasking abilities.
- Effective administrative and management capabilities.
- Conduct annual performance evaluations one to one with staff
- Detail oriented
- Excellent interpersonal, communication and computer skills.
- Class 5 driver’s license (required)
*PREVIOUS AUTOMOTIVE EXPERIENCE IS A MUST. APPLICANTS WITHOUT WILL NOT BE CONSIDERED*
Job Types: Full-time, Permanent
Salary: $100-130k yearly
Additional pay:
Job Type: Full-time
Pay: $100,000.00-$130,000.00 per year
Work Location: In person
