Senior Manager, Strategy & Commercial Operations

Bell
Toronto, ON

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Job details

Full-time

Benefits

Dental care

Skills

Microsoft Powerpoint
French
Operations management
Strategic leadership
Process improvement
English
Project management
Decision making
Report and presentation preparation
Risk management
Management consulting
Telecommunication
Business strategy and management experience
Cross-functional collaboration
Project management experience
Communication skills
Team coordination
Cross-functional communication

Full job description

Category Operations & IT Infrastructure Job Id 431927

Req Id: 431927

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

About the Role

Every week brings new customer opportunities, tenant discussions, site development, power and connectivity requirements, government engagements, partnerships, CEO briefings, board updates, commercial agreements, investment priorities, and strategic trade-offs.

We are looking for a high-potential Strategy & Commercial Operations leader who can help drive AI Fabric’s most important priorities forward with speed, precision, judgment, and ownership. This is not a traditional strategy or program management role. It is an ownership role for someone who can seek information, form recommendations, resolve obstacles, and create momentum.

You will help manage the operating rhythm behind AI Fabric’s highest-priority work, turning complex inputs into clear priorities, decisions, action plans, and follow-through.

The role offers direct exposure to executive leadership, government engagement, customer strategy, commercial priorities, site development, strategic partnerships, and board-level decision-making.

Key Responsibilities

Strategy, Commercial Operations & Execution
• Manage AI Fabric’s operating rhythm, including priority trackers, dashboards, decision logs, executive follow-ups, escalation paths, and prioritization tools
• Support leadership decisions on customer and tenant placement, site sequencing, capacity allocation, commercial trade-offs, and execution risk
• Translate meetings, emails, stakeholder inputs, customer needs, site updates, and executive asks into clear action plans with owners, timing, risks, recommendations, and decisions required
• Identify blockers, ownership gaps, execution risks, and drive practical resolution

Customer, Tenant & Site Prioritization
• Build and maintain a clear operating view of customer and tenant opportunity funnels, including status, site fit, power dependencies, connectivity needs, owners, blockers, decisions required, and timing
• Partner with Sales, Partnerships, Legal, Finance, Real Estate, Network, Connectivity, Operations, and AI Fabric leadership to accelerate opportunity progression
• Support leadership discussions on capacity allocation, customer prioritization, site sequencing, commercial implications, readiness, risk, and strategic value

Executive Materials & Decision Support
• Develop CEO briefings, board updates, government materials, stakeholder presentations, decision memos, and executive communications that clearly frame issues, risks, trade-offs, options, and recommendations
• Ensure materials are accurate, polished, concise, strategically framed, and delivered with pace and discretion
• Apply strong judgment on what should be included, simplified, escalated, or analyzed further

Governance, Delivery & Stakeholder Alignment
• Create simple mechanisms that improve speed, clarity, accountability, and follow-through without adding unnecessary bureaucracy
• Coordinate across Legal, Finance, Real Estate, Network, Connectivity, Government Relations, Communications, Sales, Strategy, Operations, and external partners
• Build strong working relationships while maintaining urgency, accountability, and delivery discipline
• Influence without formal authority and challenge assumptions constructively when decisions, risks, or accountabilities are unclear

Critical Qualifications

4–8 years of experience in management consulting, strategy, operations, infrastructure, technology, telecommunications, or other high-performance environments

• Proven success supporting senior leaders in fast-moving, ambiguous, and high-stakes situations
• Exceptional execution, project management, and problem-solving skills, with a track record of driving complex initiatives and delivering practical solutions
• Experience leading cross-functional programs, executive reporting, business-critical funnels, dashboards and strategic priorities
• Ability to synthesize complexity into clear insights, recommendations, and actions
• High accountability, ownership, judgment, and executive presence, with the confidence to make recommendations despite incomplete information
• Excellent communication skills, including executive briefs, board materials, presentations, and decision memos; advanced PowerPoint and strong Excel skills
• Curiosity, rapid learning ability, and enthusiasm for AI tools that improve productivity and decision-making

Preferred Qualifications

Exposure to infrastructure, AI, telecommunications, energy, real estate, public policy, enterprise technology, network, connectivity, or commercial partnerships

• Demonstrated interest in AI, digital infrastructure, national competitiveness, or large-scale business building
• Bilingualism in English and French

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 09/14/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada , ON , Toronto

Bell, one of Canada's Top 100 Employers.

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