Box Office Clerk
Town of Oakville
Oakville, ON
Job Details:
Part-Time (Non-Union T)

Posting Status:
Open to current Town of Oakville employees and external applicants

This posting is for current and future opportunities and will be filled on an as needed basis.

Job Responsibilities:
Process single ticket orders in person, by phone, fax or mail to different events taking place at the Oakville Centre and other venues in Oakville.
Process, sell and provide detailed information to the public on the big ticket membership discounts, length of membership, costs, tax receipts.
Process orders and provide information on costs, availability, deadline dates for subscription packages available to events at the Centre.
Provide accurate and detailed information on policies, procedures and theatre etiquette to the public.
Reception duties for the Oakville Centre in person and over the phone.
Respond and assist patrons by providing technical support to the public purchasing tickets to events on sale at the Oakville Centre via the on line web site
Other duties as required

Must be highly motivated and organized with outstanding problem solving abilities
Excellent communication and customer service skills are required, previous knowledge and work experience in a customer service area is preferred.
Good working knowledge of computers including experience in Microsoft Word, Excel, as well as proficient internet research skills are an asset.
Knowledge and working experience in a customer service area is preferable.
Must be available and willing to work days, evenings and/or weekends
Knowledge or working experience of ticketing software would be an asset.
Applications for this position must be received at in the employment section no later than midnight on September 30, 2019.

DATED: July 30, 2019

This job profile reflects the general details considered necessary to perform the principle functions and shall not be construed as an interpretation of all work requirements inherent in the job. Applicants are required to demonstrate in their applications and in the interview process that their qualifications for the positions match those specified .