Social Media Assistant / Administrative Assistant
About Us
At Body First Wellness Centre, we are dedicated to helping individuals achieve optimal health and wellness through personalized, patient-centered care. As a busy and well-established multidisciplinary clinic with a loyal client base, we provide comprehensive support for scheduling, administration, and marketing, allowing our team to focus on delivering exceptional patient care.
Located on Sheppard Avenue East, serving the Scarborough and North York communities, we are seeking a creative, organized, and motivated Social Media Assistant / Administrative Assistant to join our growing team. This role is ideal for someone who is passionate about digital marketing, enjoys creating engaging content, and has strong administrative and customer service skills. You will work closely with our practitioners and management team to enhance our online presence while supporting the clinic's daily operations.
Key Responsibilities
Social Media & Marketing
- Assist in managing the clinic's social media presence across platforms such as Instagram, Facebook, TikTok, and other relevant channels.
- Create engaging content, including photos, videos, reels, graphics, and written posts.
- Assist in developing and implementing social media strategies to increase brand awareness, patient engagement, and community outreach.
- Plan, schedule, and maintain a consistent content calendar.
- Monitor social media performance and provide recommendations for growth and improvement.
- Engage with followers by responding to comments, messages, and online inquiries in a timely and professional manner.
- Stay up to date with social media trends, tools, and best practices.
- Assist with marketing campaigns, promotional events, community partnerships, and influencer collaborations.
- Coordinate with practitioners and management to highlight services, patient success stories, and clinic initiatives.
Administrative Support
- Greet and assist patients in person, over the phone, and through email correspondence.
- Schedule and manage appointments as needed.
- Process payments and maintain accurate billing records.
- Assist with patient check-ins and ensure administrative tasks are completed efficiently.
- Verify insurance coverage and communicate with insurance providers when necessary.
- Maintain organized patient records and clinic documentation.
- Support clinic operations and contribute to a positive patient experience.
- Assist with special projects and administrative initiatives as assigned.
Required Skills & Qualifications
Social Media & Marketing Experience
- Experience as a social media influencer, content creator, brand ambassador, or digital marketer is highly preferred.
- Demonstrated ability to create engaging content and grow an audience across platforms such as Instagram, TikTok, Facebook, and YouTube.
- Comfortable appearing on camera and creating video content, including reels, stories, and promotional videos.
- Understanding of social media trends, audience engagement strategies, and personal branding.
- Experience collaborating with brands, businesses, or community organizations is considered an asset.
- Ability to identify opportunities to increase brand awareness, community engagement, and online growth.
Administrative & Customer Service Skills
- Previous administrative, reception, or customer service experience is preferred.
- Strong interpersonal skills with the ability to communicate professionally and confidently.
- Exceptional customer service and relationship-building abilities.
Technical Skills
- Proficiency in Microsoft Office applications and general computer systems.
- Experience with JaneApp or similar clinic management software is considered an asset.
- Comfortable learning and utilizing new technology platforms.
Organization & Time Management
- Strong attention to detail and the ability to manage multiple projects simultaneously.
- Excellent organizational and time management skills.
- Ability to work independently while collaborating effectively with the team.
Personal Attributes
- Creative, proactive, and self-motivated.
- Professional, reliable, and adaptable.
- Passionate about health, wellness, and community engagement.
- Positive attitude with a willingness to learn and grow.
What We Offer
- Supportive and collaborative team environment.
- Opportunity to contribute to the clinic's social media growth and marketing initiatives.
- Professional development and growth opportunities.
- Experience working in a multidisciplinary healthcare setting.
Position Details
- Part-time position to start (15–20 hours per week).
- Opportunity to transition to a full-time position following the successful completion of a 3 month probationary period.
- Starting wage: $18.50 per hour, increasing to $20.00 per hour upon successful completion of the probationary period.
- Compensation and employment status will be reviewed based on performance and business needs.
- Weekend availability is required.
Only candidates selected for an interview will be contacted.
We thank all applicants for their interest in joining Body First Wellness Centre and appreciate the time taken to apply.
Pay: $18.50-$20.00 per hour
Benefits:
Work Location: In person
